Senior Site Reliability Engineer: Scale, Automation & Observability

GoToFoods; Augusta (GA); Hybrid; USD 150,000 - 200,000; Full time

Job summary

GoTo Foods is building an industry-leading Digital Platform powering its 7 brands and future integrations. The Principal Site Reliability Engineer is an Individual Contributor role owning enterprise-wide reliability, scalability, and performance of our production services.

This role sets architectural standards for the full service lifecycle and will help scale our backend with strong technical judgment on infrastructure changes.

Qualifications

• 7+ years of Site Reliability Engineering or related roles operating large-scale distributed systems.
• 5+ years with cloud platforms (Azure, AWS, or GCP).
• 5+ years with Kubernetes.
• 3+ years with observability tools (Splunk, Dynatrace, Datadog, New Relic, Prometheus, Grafana).
• Experience with Terraform or other cloud SDKs.
• Experience with CDN such as Azure Front Door.
• Prior technical leadership and delivery support.

Responsibilities

• Lead resiliency and capacity planning for enterprise services.
• Drive reliability, scalability, and operational excellence for critical user-facing systems.
• Identify systemic risks and bottlenecks across services and infrastructure.
• Automate repetitive operational work and improve deployment safety.
• Maintain high standards of software quality through observability and incident response.
• Participate in on-call duties and lead complex incident responses, with blameless postmortems.
• Define and champion SLOs/SLIs and capacity management practices.
• Foster CI/CD, automated testing, and deployment pipelines.

Skills

Distributed systems

Kubernetes

Terraform

Azure

Observability tooling

CI/CD

Python/Typescript

Education

Bachelor’s degree in Information Systems, Computer Science, or related field

Tools

Kubernetes

Terraform

Datadog

Grafana

Splunk

Git

Jira

Confluence

Job description

GoTo Foods is building an industry-leading Digital Platform powering its 7 brands and future integrations. The Principal Site Reliability Engineer is an Individual Contributor role owning enterprise-wide reliability, scalability, and performance of our production services.

This role sets architectural standards for the full service lifecycle and will help scale our backend with strong technical judgment on infrastructure changes.