Cloud Reliability Engineer: Scale, Observability, Automation

ALVARIA; Houston (TX); On-site; USD 120,000 - 160,000; Full time

Job summary

Aspect Software is seeking a Site Reliability Engineer to design, build, and operate reliable cloud services. You will partner with engineering, platform, security, and product teams to define SLOs, automate toil, and improve incident response.

The role emphasizes pragmatic problem-solving, automation over manual effort, and managing reliability as scale increases. The ideal candidate will drive CI/CD improvements, maintain runbooks, and collaborate across time zones to ensure service resilience

Qualifications

• Bachelor's degree in CS, Engineering, or related field, or equivalent experience.
• 4–5+ years in SRE/DevOps, cloud operations, or production software engineering.
• Hands-on AWS production experience; Azure or GCP valuable.
• Proficiency in Python, Go, TS/JS or C#.
• IaC and automation with AWS CDK, CloudFormation, Terraform.
• CI/CD workflows, GitHub Actions experience.
• Linux, networking, DNS, load balancing, security basics.
• Observability tools: Datadog, Grafana, CloudWatch.
• Incident management and blameless post-incident practices.

Responsibilities

• Design, build, and operate highly available, scalable production services.
• Define SLIs/SLOs, error budgets, and actionable alerts.
• Build automation and self-service tooling to reduce toil.
• Improve observability with metrics, logs, tracing, dashboards.
• Participate in on-call rotation and lead incident response.
• Conduct blameless post-incident reviews and address root causes.
• Improve CI/CD with validation, deployment gates, canaries, rollback.
• Review designs for reliability, security, cost efficiency.
• Enhance resilience with autoscaling, disaster recovery planning.

Skills

Python

Go

TypeScript/JavaScript

C#

Linux

Networking

Troubleshooting

Documentation

Communication

Education

Bachelor's degree in Computer Science or related field

Tools

AWS CDK

CloudFormation

Terraform

GitHub Actions

Datadog

Grafana

CloudWatch

Kubernetes

Docker

Job description

Aspect Software is seeking a Site Reliability Engineer to design, build, and operate reliable cloud services. You will partner with engineering, platform, security, and product teams to define SLOs, automate toil, and improve incident response.

The role emphasizes pragmatic problem-solving, automation over manual effort, and managing reliability as scale increases. The ideal candidate will drive CI/CD improvements, maintain runbooks, and collaborate across time zones to ensure service resilience