Senior Site Reliability Engineer - Observability & Cloud

Unum; Atlanta (GA); On-site; USD 152,131 - 162,131; Full time

Benefits offered by this job

Healthcare benefits

401(k) retirement plan with employer 5

Disability insurance

Paid time off

Performance-based incentive plans

Job summary

Unum Group seeks Site Reliability Engineers in Atlanta, GA to design, build, and maintain observability across consumer and client-facing platforms. You will develop dashboards tracking availability, latency, error rate, throughput, capacity, MTTR, and other reliability metrics, while diagnosing distributed systems issues across cloud-based and on‑prem services.

Work with cross‑functional teams to improve service reliability, automate health checks, and mature incident response.

Qualifications

• Bachelor’s degree in Computer Science, Engineering, or related field with 5 years of experience.
• 5 years' experience with observability/monitoring platforms (Dynatrace, CloudWatch, Datadog, Grafana, Amplitude).
• 5 years with containerized and cloud-native architectures in AWS.
• 5 years supporting incident response, on-call rotations, SLOs/SLAs.
• 3 years with IaC tools Terraform, CloudFormation, or Ansible.
• 4 years designing/logging/metrics pipelines; CI/CD with GitHub Actions/Jenkins/Azure DevOps.

Responsibilities

• Design, build, and maintain observability, monitoring, and alerting capabilities across platforms.
• Develop dashboards measuring availability, latency, error rate, throughput, and MTTR metrics.
• Diagnose and troubleshoot distributed systems across cloud-based and on-prem services.
• Partner with engineering teams to reduce toil and mature incident response practices.
• Automate service health checks, performance monitoring, and remediation.
• Manage CI/CD pipeline reliability and deployment quality controls.
• Conduct root-cause analysis and drive long-term corrective actions.
• Collaborate with Run teams to productionize monitoring and insights.

Skills

Observability

CloudWatch

Datadog

Grafana

Dynatrace

Amplitude

Python

Bash

PowerShell

Git

Education

Bachelor’s degree in Computer Science, Engineering, or related field

Tools

GitHub

GitLab

Bitbucket

Jenkins

Azure DevOps

Terraform

AWS CloudFormation

Ansible

Job description

Unum Group seeks Site Reliability Engineers in Atlanta, GA to design, build, and maintain observability across consumer and client-facing platforms. You will develop dashboards tracking availability, latency, error rate, throughput, capacity, MTTR, and other reliability metrics, while diagnosing distributed systems issues across cloud-based and on‑prem services.

Work with cross‑functional teams to improve service reliability, automate health checks, and mature incident response.