Senior Site Reliability Engineer (FedRAMP) - ThousandEyes(Hybrid)

Cisco; Seattle (WA); On-site; USD 140,000 - 200,000; Full time

Job summary

Cisco ThousandEyes FedRAMP team is seeking a Site Reliability Engineer to manage the Federal region with high availability, performance, and security for large data streams in a cloud-native AWS environment.

You will implement an everything-as-code approach, maintain FedRAMP compliance with automated controls, and collaborate with development and security teams to scale multi-region infrastructure across the platform.

Qualifications

• Bachelor's degree or higher in a technical field with relevant work experience.
• Experience building or operating infrastructure in highly regulated environments with security controls.
• Ability to write high-quality code in Python or Go or equivalent languages.
• Experience with Unix/Linux systems, kernels, libraries, filesystems, and client-server protocols.
• Knowledge of AWS and Infrastructure as Code tools like Terraform, Puppet, Kubernetes.

Responsibilities

• Lead operations and architecture of the Federal region to ensure peak availability and security.
• Implement an everything-as-code strategy for resilient cloud-native services.
• Maintain FedRAMP compliance through automated security controls and continuous auditing.
• Collaborate with development and security teams to optimize multi-region infrastructure.

Skills

Python

Go

Unix/Linux

AWS

Infrastructure as Code

Terraform

Kubernetes

Security/compliance

Education

Bachelor's degree

Master's degree

PhD

Tools

Terraform

Puppet

Kubernetes

Job description

The application window is expected to close on: 10/10/2026

As part of this role, you will be responsible for maintaining services in a FedRAMP compliant environment, therefore, must be a U.S. citizen.

This position may also perform work that the U.S. government has specified can only be performed by a U.S. citizen on U.S. soil.

This role follows a hybrid work model, with in-office attendance two days a week in the San Francisco, Seattle, Austin, or New York office.

Meet the Team

Cisco ThousandEyes is a Digital Experience Assurance platform that empowers organizations to deliver flawless digital experiences across every network - even the ones they don’t own. Powered by AI and an unmatched set of cloud, internet and enterprise network telemetry data, ThousandEyes enables IT teams to proactively detect, diagnose, and remediate issues - before they impact end- user experiences.

ThousandEyes is deeply integrated across the entire Cisco technology portfolio and beyond, helping customers deploy at scale while also delivering AI-powered assurance insights within Cisco’s leading Networking, Security, Collaboration, and Observability portfolios.

The Cisco ThousandEyes FedRAMP team builds and operates our US GovCloud platform. This team is responsible for architecting, delivering, and maintaining our FedRAMP offering.

Your Impact

As a FedRAMP Site Reliability Engineer(SRE), you will lead the operations and architecture of our mission-critical Federal region, ensuring peak availability, performance, and security for high-volume data streams. You will implement an "everything-as-code" strategy to design and manage resilient AWS cloud-native services while maintaining rigorous compliance with FedRAMP standards through continuous auditing and automated security controls. By collaborating closely with development and security teams, you will optimize infrastructure for multi-region scale and proactively address complex operational challenges across the platform. This role is uniquely exciting because it challenges you to master the intersection of high-scale distributed systems and government-grade compliance, allowing you to build the foundations that support secure, seamless digital experiences for federal organizations.

Minimum Qualifications

• Bachelors + 7 years of related experience, or Masters + 4 years of related experience, or PhD + 1 year of related experience, or equivalent related work experience
• Experience building or operating infrastructure within highly regulated environments, including the documented implementation of security controls and compliance requirements for frameworks such as FedRAMP, HIPAA, PCI-DSS, or SOC2.
• Ability to write high-quality code in Python, Go, or equivalent languages.
• Experience with Unix/Linux systems, the kernel, system libraries, file systems, and client-server protocols.
• Knowledge of cloud providers, ideally AWS and Infrastructure as Code skills, ideally with Terraform, Puppet, and Kubernetes.

Preferred Qualifications

• Good Communication and documentation skills.
• Solid sense of ownership, drive, and enthusiastic attention to detail.
• Ability to build and implement scalable and well-tested solutions.
• Experience identifying and analyzing cyber security risks.