Senior Site Reliability Engineer — AI-Driven Cloud Ops

EducationPals; United States; On-site; USD 130,000 - 180,000; Full time

Job summary

EducationPals seeks a Reliability & Operations professional to design, build, and run large-scale cloud infrastructure and production services. You will participate in a global on-call rotation to support highly available customer-facing systems and lead incident response with post-incident reviews for systemic improvements.

You will define SLIs/SLOs and error budgets, partner with engineering teams to boost availability and scalability, and explore AI-assisted techniques to reduce toil and

Qualifications

• FedRAMP compliance requires US Person status (US citizen or green card holder).
• Focus on reliability, incident response, and security-conscious operations.

Responsibilities

• Design, build, and operate large-scale cloud infrastructure and production services.
• Participate in global on-call rotation for highly available customer-facing systems.
• Lead incident response efforts and drive post-incident reviews for systemic improvements.
• Define, measure, and improve SLIs, SLOs, and error budgets.
• Partner with engineering teams to improve service availability and scalability.
• Explore and apply AI-assisted engineering techniques to improve operational efficiency and automation.

Skills

Golang

Python

Rust

Job description

EducationPals seeks a Reliability & Operations professional to design, build, and run large-scale cloud infrastructure and production services. You will participate in a global on-call rotation to support highly available customer-facing systems and lead incident response with post-incident reviews for systemic improvements.

You will define SLIs/SLOs and error budgets, partner with engineering teams to boost availability and scalability, and explore AI-assisted techniques to reduce toil and