Senior SharePoint Admin & Microsoft 365 Support

SAIC; Washington (District of Columbia); On-site; USD 90,000 - 120,000; Full time

Job summary

SAIC is seeking a Senior SharePoint Administrator to support day-to-day administration, maintenance, and end-user support for SharePoint Online/On-Premises. The role emphasizes growth in SharePoint, Microsoft 365, and enterprise collaboration platforms, with a strong customer-service focus.

Responsibilities include site and permission management, troubleshooting access issues, migration support, and governance collaboration. Public trust eligibility and a background in IT are preferred.

Qualifications

• BS Degree or 4 years of equivalent work experience.
• 5 years of SharePoint administration experience.
• Public trust eligibility (U.S. Citizenship).
• Basic understanding of SharePoint Online and/or SharePoint Server.
• Troubleshoot permissions inheritance, sharing settings, and ACLs.
• Familiarity with Microsoft 365 apps (Teams, OneDrive, Outlook).
• Basic knowledge of Active Directory / Azure Active Directory.
• Proven customer service skills and professional communication.
• Strong problem-solving and communication skills.
• Microsoft certifications (MS-900, MS-700, MS-300) (preferred).
• Experience with Power Automate or Power Apps (preferred).
• Basic HTML/CSS/JSON for SharePoint customization (preferred).
• Governance and compliance awareness (preferred).
• SharePoint migration tools experience (preferred).
• Using audit logs to investigate permission issues (preferred).
• Helpdesk/IT support experience with a customer focus (preferred).

Responsibilities

• Administer SharePoint Online and/or SharePoint On-Premises environments.
• Create and manage SharePoint sites, libraries, lists, and permissions.
• Troubleshoot permission issues including inheritance and ACLs.
• Investigate and correct permission misconfigurations at all levels.
• Provide prompt, professional end-user support.
• Serve as a primary SharePoint support contact.
• Assist with user accounts and security group assignments.
• Monitor system performance, storage, and usage reports.
• Support content migrations to SharePoint.
• Create and maintain documentation and training materials.
• Assist governance policy development for SharePoint.
• Collaborate on Microsoft 365 integrations (Teams, OneDrive, Power Automate).
• Test updates/patches before deployment.
• Escalate complex issues to senior admins as needed.
• Follow up with end users to confirm resolution.

Skills

Customer service

Troubleshooting

Communication

Attention to detail

Multi-tasking

SharePoint permissions

Education

BS degree or equivalent experience

Tools

SharePoint admin tools

Audit logs

ShareGate

SPMT

Power Automate

Job description

SAIC is seeking a Senior SharePoint Administrator to support day-to-day administration, maintenance, and end-user support for SharePoint Online/On-Premises. The role emphasizes growth in SharePoint, Microsoft 365, and enterprise collaboration platforms, with a strong customer-service focus.

Responsibilities include site and permission management, troubleshooting access issues, migration support, and governance collaboration. Public trust eligibility and a background in IT are preferred.