Senior Servicing Specialist: Loan & Lease Ops

First Investors Financial Services, Inc.; Atlanta, Northern (GA, KY); Hybrid; USD 50,000 - 70,000; Full time

Job summary

Stellantis Financial Services, Inc. is seeking a Servicing Specialist III to lead complex maintenance transactions for loan and lease accounts. The role emphasizes accuracy, reporting, and training other specialists to enhance team performance.

Ideal candidates bring at least 3 years in lending/captive finance operations, strong communication, and the ability to drive process improvements while ensuring compliance with procedures.

Qualifications

• Experience in lending/captive finance operational environments (e.g., Account Services, Funding, Customer Service, Collections).
• Strong communication skills, both oral and written, and ability to coach teammates.

Responsibilities

• Manage complex maintenance transactions on loan and lease customer files.
• Execute intricate servicing tasks with high accuracy and attention to detail.
• Generate reports to track and analyze servicing data.

Skills

Customer service

Problem solving

Communication

Team leadership

Attention to detail

Lending knowledge

MS Office

Education

High school diploma or equivalent

Tools

MS Suite

Job description

Stellantis Financial Services, Inc. is seeking a Servicing Specialist III to lead complex maintenance transactions for loan and lease accounts. The role emphasizes accuracy, reporting, and training other specialists to enhance team performance.

Ideal candidates bring at least 3 years in lending/captive finance operations, strong communication, and the ability to drive process improvements while ensuring compliance with procedures.