SENIOR SERVICES MANAGER

City-of-Rocky-Moun; Rocky Mount (NC); On-site; USD 55,000 - 75,000; Full time

Job summary

City of Rocky Mount seeks a qualified supervisor to manage the senior division and oversee a team of staff responsible for senior programs, facilities, and community outreach.

The role includes budgeting, staff evaluation, and coordination of aquatic facilities, with a focus on delivering engaging activities for seniors and building partnerships within the community.

Qualifications

• LG & CPO/AFO required
• LGI preferred
• Knowledge of senior adult program development
• Knowledge of building maintenance procedures
• Knowledge of budget development and administration principles
• Knowledge of fundraising practices and procedures

Responsibilities

• Supervise Administrative Assistant, Recreation Center Supervisor, Building Service Worker and other staff.
• Manage division budget, staff development and program planning.
• Oversee aquatic facilities and customer service for seniors.
• Establish partnerships with local government and external agencies.

Skills

Lifeguard

Lifeguard Instructor

Certified Pool Operator

Education

Bachelor’s degree or equivalent

4 years’ related experience

Job description

To perform this job successfully, an individual must be able to perform the essential job functions satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary job functions herein described. Since every duty associated with this position may not be described herein, employees may be required to perform duties not specifically spelled out in the job description, but which may be reasonably considered to be incidental in the performing of their duties just as though they were actually written out in this job description.

JOB SUMMARY

Responsible for the day-to-day operation of the senior division. This includes but is not limited to providing oversight to three full-time staff members including hiring, evaluation, skill development and termination. Also, the position is responsible for ensuring the operation of a senior center, management of budget, management of one indoor and one outdoor seasonal pool. This position is responsible for interacting with the community to bring awareness and resources to the senior division.

• Designs, plans, and implements a program of activities for senior citizens, including exercise programs, instructional classes, athletic leagues, senior trips, club meetings, local and state final senior games, special events, educational seminars, and referral services.
• Establishes and maintains relationships with groups and individuals within the division’s service area that foster public acceptance and support for senior programs.
• Trains, assigns, directs, supervises, evaluates, and disciplines personnel; conducts staff meetings; supervises Senior Center office operations; signs and monitors time sheets.
• Prepares and administers division budgets; develops alternate funding sources; prepares and processes purchase orders and payment requests; transfers funds as needed; solicits and secures grants; implements fund raising projects.
• Prepares and dispenses schedules, calendars, and press releases, designs posters, flyers, registration forms, and newsletters.
• Purchases supplies for classes, projects, fitness center, and athletic leagues.
• Monitors facility and grounds for safety, repair needs, and maintenance related issues.
• Establishes and maintains contact with local government and private agencies offering services for seniors, forms partnerships with external agencies as appropriate.
• Oversee the work of a team engaged in providing specific services, completing specific projects, or assisting other units.
• Provides management of full-time staff, budget management, program development, aquatic management, and customer service.
• Performs other related duties as assigned.

Education and Experience

• Bachelor’s degree or equivalent.
• Four (4) years’ experience in a related field.
• Or an equivalent combination of education and experience.
• Possession of or ability to readily obtain a valid driver's license issued by the State of North Carolina for the type of vehicle or equipment operated.

Special Qualifications

• LG- Lifeguard
• LGI- Lifeguard Instructor
• CPO-Certified Pool Operator or AFO- Aquatic Facility Operator

Required Qualifications

• LG & CPO/AFO
• LGI-(Preferred)
• Knowledge of senior adult program development.
• Knowledge of building maintenance procedures.
• Knowledge of budget development and administration principles.
• Knowledge of fundraising practices and procedures.
• Skill in analyzing problems and identifying solutions.
• Skill in preparing clear and accurate reports.
• Skill in establishing cooperative and productive working relationships.
• Skill in evaluating and establishing written policies and procedures.
• Skill in setting priorities for competing projects.
• Skill in performing mathematical calculations.
• Skill in operating computers and other standard office equipment.
• Skill in interpersonal relations.
• Skills in oral and written communication.

SUPERVISORY AND MANAGEMENT RESPONSIBILITIES

• This position has direct supervision over Administrative Assistant (1), Recreation Center Supervisor (1), Building Service Worker (1), and other part-time personnel.

PHYSICAL DEMANDS

• The work is performed while intermittently sitting, standing, stooping, walking, bending, or crouching. The employee occasionally lifts light and heavy objects and climbs ladders.
• The work is medium work which requires exerting up to 50 pounds of force occasionally,
• and/or up to 30 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects. Additionally, the following physical abilities are required:
• Hearing 1: Perceiving the nature of sounds at normal speaking levels with or without correction. Ability to receive detailed information through oral communication, and to make the discrimination sound.
• Mental Acuity: Ability to make rational decisions through sound logic and deductive processes.
• Repetitive Motion: Substantial movements (motions) of the wrist, hands, and/or fingers.
• Speaking: Expressing or exchanging ideas by means of the spoken word including the ability to convey detailed or important spoken instructions to other workers accurately and concisely.
• Standing: Particularly for sustained periods of time.
• Stooping: Bending body downward and forward by bending spine at the waist. Occurs to a considerable degree and requires full motion of the lower extremities and back muscles.
• Talking 1: Expressing or exchanging ideas by means of the spoken word including those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly.
• Walking: Moving about on foot to accomplish tasks, particularly for long distances or moving from one work site to another.

WORK ENVIRONMENT

The work is typically performed in an office and outdoors, occasionally in cold or inclement weather.