Program Leader - Freeman Poole Senior Center

Cobb County Fire and Emergency Services; Marietta (GA); On-site; USD 38,000 - 52,000; Full time

Job summary

Cobb County Fire and Emergency Services seeks a full-time front desk coordinator at the Freeman Poole Senior Center. You will work directly with seniors and the public, creating promotional materials, flyers, social media posts, and maintaining the monthly senior center newsletter.

The role emphasizes compassionate service and collaboration with community organizations to support senior programming. Ideal candidates will connect with seniors with diverse interests and backgrounds, coordinate

Qualifications

• High School Diploma or GED required with two years' experience delivering programs to seniors or similar populations.
• Proven customer service experience and ability to communicate with diverse groups.
• Experience creating promotional materials and newsletters is preferred.
• Familiarity with Canva and PowerPoint for flyers and presentations.

Responsibilities

• Assist in planning and designing senior center programs and events.
• Execute programming with varied fitness and cognitive levels; recruit participants.
• Provide frontline customer service; answer questions and enroll clients in programs.
• Coordinate promotional materials, flyers, calendars, and newsletters.
• Plan and lead monthly activities and coordinate space and transportation as needed.
• Provide clerical support: reports, calendars, meeting minutes, and inventory.

Skills

Can communicate with seniors

Public service mindset

Event coordination

Customer service

Data entry

Social media posting

Multitasking

Education

High School Diploma or GED

Tools

PowerPoint

Canva

Microsoft Office

Job description

Position Information

This is a full-time position located at the front desk at the Freeman Poole Senior Center . This position will be responsible for working directly with our senior population, as well as the public. This position will also be responsible for creating senior center promotional material including flyers, social media posts and maintain senior center monthly newsletter. The ideal candidate has a passion for serving the senior community and the ability to connect with seniors who have unique interests, needs, personalities as well as establishing a collaborative working relationship with a network of organizations within the community.

Essential Functions

• Assists in the planning and designing of programming, services, activities and/or events for assigned department: researches and develops, and assists in researching and developing, content for programming; assists in community needs assessments; gathers and reserves supplies/equipment as needed; creates handouts and informational supplements; and schedules programming.
• Assists the implementation of, and implements, programming, services, activities and/or events for assigned department: conducts assigned classes for participants of different fitness/cognitive levels: recruits participants for new and existing classes; researches activities desired and requested by participants; gathers supplies and equipment; and provides skill demonstrations as needed.
• Provides customer service to clients and the public: receives and responds to questions and requests for information; provides assistance and information related to center programs, services, materials, or other issues in assigned area; researches problems and initiates problem resolution; and enrolles clients for programs, services and materials.
• Coordinates various programming and presentations for assigned area: communicates with community, groups, interested citizens, clubs, civic organizations, schools and related groups interested in education and development in assigned area; schedules speakers and presentations; and schedules activities and demonstrations.
• Plans, leads, and supervises participants at various events: coordinates monthly recreational/social activities; arranges and organizes physical space and/or transportation; contacts various venues to schedule activities; and recruits participants.
• Assists in the planning and implementation of public relations and communication for assigned department: creates and distributes flyers, schedules, calendars, brochures, emails and other promotional materials; maintains and updates email/mailing distribution lists; and attends public events/meetings.
• Provides clerical support, as needed: completes, prepares and submits reports and forms on activities; updates weekly and monthly calendar; transcribes meeting minutes; utilizes petty cash fund; and maintains inventory of publications and other information for distribution.
• Performs other related duties as assigned.

Minimum Qualifications

High School Diploma or GED; supplemented by two years of experience providing programs to special population groups.

Preferred Qualifications

• Cash Handling Experience
• Data Entry
• Proficient with Microsoft office systems ( especially power point) to create presentations.
• Proficient in Canva (calendar creation, flyers and presentations)
• Experience working with older adults
• Willing to obtain and maintain CPR , First Aid Certification
• Ability to manage a High Volume of Calls
• Experience with Processing Registration requests
• Experience planning, organizing, coordinating and implementing activities such as health, educational, social, and arts-based programs
• Planning and implementing group trips

Licenses and Certifications

Must possess and maintain a valid Driver's License.

Physical Abilities

Tasks require the ability to exert heavy physical effort in heavy work, with greater emphasis on climbing and balancing, but typically also involving some combination of stooping, kneeling, crouching, and crawling, and the lifting, carrying, pushing, and/or pulling of moderately heavy objects and materials (20-50 pounds); may occasionally involve heavier objects and materials (up to 100 pounds).

Sensory Requirements

Some tasks require the ability to perceive and discriminate sounds and visual cues or signals. Some tasks require the ability to communicate orally.

Environmental Factors

Performance of essential functions may require exposure to adverse environmental conditions, such as dirt, dust, pollen, odors, wetness, humidity, rain, or traffic hazards.

EEO Statement

Cobb County Government is proud to be an equal opportunity employer. We encourage applications from all qualified individuals, regardless of race, color, national origin, sex, religion, age, disability, or any other legally protected status.