Senior Services Contract Performance Lead

GE Vernova; City of Schenectady (NY); On-site; USD 140,300 - 233,800; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Tuition assistance

Retirement savings plan with company matching

Job summary

A leading energy company is seeking a Senior Customer Service Contract Manager to manage contract fulfillment and execution. Responsibilities include hosting contract reviews, serving as the primary customer contact, and maintaining technical support. Required qualifications include a bachelor's degree or GED with at least six years of relevant experience, and ten years in operations or service functions. Competitive compensation and relocation assistance are offered.

Qualifications

• At least 10 years of experience in operations, commercial, sales, or services functions.
• Significant experience supporting customers, contracts, and service agreements.

Responsibilities

• Administer and manage contract fulfillment and execution.
• Host periodic contract execution reviews with customers.
• Act as the primary contact for customer concerns.

Skills

Strong oral and written communication skills

Interpersonal and leadership skills

Project management skills

Ability to analyze and resolve problems

Education

Bachelor's degree or GED with 6 years of experience

Master's degree preferred

Job description

A leading energy company is seeking a Senior Customer Service Contract Manager to manage contract fulfillment and execution. Responsibilities include hosting contract reviews, serving as the primary customer contact, and maintaining technical support. Required qualifications include a bachelor's degree or GED with at least six years of relevant experience, and ten years in operations or service functions. Competitive compensation and relocation assistance are offered.