Senior CS & Supply Chain Lead (ASC & Logistics)

LG Energy Solution Vertech, Inc.; Irvine (CA); On-site; USD 85,000 - 115,000; Full time

Job summary

A leading energy solutions company in California is seeking a Senior Customer Service Supply Chain Management Specialist. This role involves managing Authorized Service Centers (ASC), overseeing logistics planning, and ensuring cost control. Applicants should have over 10 years of logistics and customer service experience, proficiency in Microsoft Excel, and strong problem-solving capabilities. Excellent communication skills and a bachelor's degree in a relevant discipline are preferred. This full-time position offers a chance to contribute significantly to the team's success across North America and Korea.

Qualifications

• 10+ years of experience in logistics and customer service field.
• Ability to solve problems and meet business-critical deadlines.
• High expertise in dealing with ambiguity and complexity.

Responsibilities

• Manage ASC performance and identify improvement areas.
• Optimize distribution networks and warehouse operations.
• Ensure customer service KPIs are met.

Skills

Logistics management

Customer service

Data analytics

Communication skills

Problem-solving

Korean-English bilingual

Education

Bachelor's degree in supply chain or business discipline

Tools

Microsoft Excel

Job description

A leading energy solutions company in California is seeking a Senior Customer Service Supply Chain Management Specialist. This role involves managing Authorized Service Centers (ASC), overseeing logistics planning, and ensuring cost control. Applicants should have over 10 years of logistics and customer service experience, proficiency in Microsoft Excel, and strong problem-solving capabilities. Excellent communication skills and a bachelor's degree in a relevant discipline are preferred. This full-time position offers a chance to contribute significantly to the team's success across North America and Korea.