Senior ServiceNow Engineer — Hybrid-Remote

Nanosoft Consulting Talent Page; Atlanta (GA); Hybrid; USD 100,000 - 130,000; Full time

Job summary

A technology consulting firm in Atlanta is looking for a Senior ServiceNow Developer to design and manage ServiceNow solutions in a hybrid-remote setting. The ideal candidate will have 3-5 years of specific experience with various ServiceNow modules and the ability to troubleshoot complex systems. Responsibilities include automating processes, coordinating upgrades, and managing user access. Strong communication skills and a solid understanding of IT service delivery concepts are essential for this role.

Qualifications

• 3-5 years of experience with ServiceNow modules like Service Portal, HR Service Delivery.
• 4 years of experience in ServiceNow app development.
• Experience creating customer-facing web or mobile applications is a plus.
• Basic understanding of ServiceNow Platform capabilities is required.

Responsibilities

• Analyze current environment and propose automation.
• Coordinate upgrades and changes to the ServiceNow instance.
• Manage permissions and access for roles and users.
• Troubleshoot day-to-day operations and system issues.
• Work with the ServiceNow support team to resolve issues.

Skills

Knowledge of IT service delivery concepts

Ability to convert business logic into code

Excellent written and oral communications skills

Ability to troubleshoot complex systems

Tools

ServiceNow

Web services

SOAP

REST

Job description

A technology consulting firm in Atlanta is looking for a Senior ServiceNow Developer to design and manage ServiceNow solutions in a hybrid-remote setting. The ideal candidate will have 3-5 years of specific experience with various ServiceNow modules and the ability to troubleshoot complex systems. Responsibilities include automating processes, coordinating upgrades, and managing user access. Strong communication skills and a solid understanding of IT service delivery concepts are essential for this role.