Senior ServiceNow Technical Consultant

Alldus; United States; Remote; USD 90,000 - 130,000; Full time

Job summary

An established industry player is on the lookout for a Senior ServiceNow Technical Consultant. This fully remote role offers the chance to lead the implementation of Public Sector Digital Services, ensuring that client needs are met through tailored ServiceNow solutions. With a focus on best practices in development and support, you'll collaborate with stakeholders to translate business requirements into effective technical solutions. If you're passionate about enhancing digital services and have a strong background in ServiceNow, this opportunity could be the perfect fit for you.

Qualifications

• 6+ years of hands-on experience with ServiceNow development and configuration.
• Strong understanding of ServiceNow architecture and integration patterns.

Responsibilities

• Lead and support end-to-end implementation of PSDS solutions in ServiceNow.
• Customize and configure ServiceNow CSM modules to meet client requirements.

Skills

ServiceNow CSM Certification

ServiceNow Development

ServiceNow Configuration

Public Sector Digital Services (PSDS)

Communication Skills

Job description

Job Title:

Senior ServiceNow Technical Consultant (CSM Certified)

Location:

Fully Remote (U.S. Only)

Employment Type:

Contract-to-Hire or Permanent

About the Role:

We are seeking a skilled Senior ServiceNow Technical Consultant with proven experience implementing Public Sector Digital Services (PSDS) and a CSM (Customer Service Management) certification. This role is fully remote and offers flexibility with contract-to-hire or permanent placement, depending on your preference.

Key Responsibilities:

• Lead and support end-to-end implementation of PSDS solutions in ServiceNow
• Customize and configure ServiceNow CSM modules to meet client requirements
• Collaborate with stakeholders to understand business needs and translate them into technical solutions
• Ensure best practices in ServiceNow development, deployment, and support
• Provide ongoing enhancements, maintenance, and support for existing implementations

Requirements:

• ServiceNow CSM Certification (required)
• Experience with PSDS implementations
• 6+ years of hands-on experience with ServiceNow development and configuration
• Strong understanding of ServiceNow architecture and integration patterns
• Excellent communication and documentation skills

Seniority level:

• Mid-Senior level

Employment type:

• Contract

Job function:

• Information Technology

Industries:

• Information Services