Senior ServiceNow Technical Consultant

Alldus International Consulting Ltd; Cambridge (MA); Remote; USD 90,000 - 130,000; Full time

Job summary

An elite consulting firm is seeking a Senior ServiceNow Technical Consultant to lead the implementation of Public Sector Digital Services. This fully remote role offers flexibility with contract-to-hire or permanent placement. The ideal candidate will have a strong background in ServiceNow development and configuration, along with a CSM certification. You will collaborate with stakeholders to deliver tailored solutions, ensuring best practices in development and support. Join a forward-thinking team and make a significant impact in the digital services landscape.

Qualifications

• 6+ years of hands-on experience with ServiceNow development and configuration.
• Strong understanding of ServiceNow architecture and integration patterns.

Responsibilities

• Lead and support end-to-end implementation of PSDS solutions in ServiceNow.
• Customize and configure ServiceNow CSM modules to meet client requirements.
• Provide ongoing enhancements, maintenance and support for existing implementations.

Skills

ServiceNow CSM Certification

Public Sector Digital Services (PSDS) implementations

ServiceNow development and configuration

ServiceNow architecture and integration patterns

Excellent communication skills

Job description

Job Title: Senior ServiceNow Technical Consultant (CSM Certified)
Location: Fully Remote (U.S. Only)
Employment Type: Contract-to-Hire or Permanent
Citizenship Requirement: U.S. Citizenship

Our client, an elite ServiceNow partner, are hiring a Senior ServiceNow Technical Consultant with proven experience implementing Public Sector Digital Services (PSDS) and a CSM (Customer Service Management) certification. This role is fully remote and offers flexibility with contract-to-hire or permanent placement, depending on your preference.

Responsibilities

• Lead and support end-to-end implementation of PSDS solutions in ServiceNow.

• Customize and configure ServiceNow CSM modules to meet client requirements.

• Collaborate with stakeholders to understand business needs and translate them into technical solutions.

• Ensure best practices in ServiceNow development, deployment and support.

• Provide ongoing enhancements, maintenance and support for existing implementations.

Skillset

• U.S. Citizenship.

• ServiceNow CSM Certification is required.

• Experience with PSDS implementations.

• 6+ years of hands-on experience with ServiceNow development and configuration.

• Strong understanding of ServiceNow architecture and integration patterns.

• Excellent communication and documentation skills.

52389