Senior ServiceNow Solutions Architect (TS/SCI)

Compunnel, Inc.; Fayetteville (NC); Hybrid; USD 140,000 - 190,000; Full time

Job summary

Compunnel, Inc. in Fayetteville, NC seeks a Senior ServiceNow Technical Consultant to lead complex ServiceNow implementations across ITSM, ITOM, HRSD, and CSM. You will drive design, integration, and pre-sales activities while mentoring other engineers.

The role requires active TS/SCI clearance, strong architecture expertise, and the ability to manage multiple priorities in a fast-paced environment. Expect collaboration with stakeholders and ongoing platform optimization.

Qualifications

• Bachelor's or Master's degree in Computer Science, Information Technology, or a related field.

Responsibilities

• Lead the design, development, and deployment of ServiceNow solutions across ITSM, ITOM, HRSD, CSM, and other modules.
• Collaborate with stakeholders to gather requirements, define scope, and architect scalable ServiceNow solutions.
• Provide technical leadership and mentorship to consultants and developers.
• Customize and configure ServiceNow applications using established best practices while maintaining platform integrity.
• Integrate ServiceNow with external systems using REST/SOAP APIs, MID Servers, and other integration tools.
• Conduct code reviews and performance tuning activities.
• Ensure solutions adhere to applicable security and compliance standards.
• Stay current with ServiceNow releases and recommend platform enhancements.
• Support pre-sales activities, including solutioning, demonstrations, and proposal development.

Skills

ServiceNow architecture

Stakeholder management

Agile methodologies

DevOps practices

Technical leadership

Communication

Education

Bachelor's or Master's in CS/IT

Tools

ServiceNow Platform

REST APIs

SOAP APIs

MID Server

Job description

Compunnel, Inc. in Fayetteville, NC seeks a Senior ServiceNow Technical Consultant to lead complex ServiceNow implementations across ITSM, ITOM, HRSD, and CSM. You will drive design, integration, and pre-sales activities while mentoring other engineers.

The role requires active TS/SCI clearance, strong architecture expertise, and the ability to manage multiple priorities in a fast-paced environment. Expect collaboration with stakeholders and ongoing platform optimization.