Senior ServiceNow Solution Architect (Principal)

Associated Bank; Wisconsin; Hybrid; USD 110,000 - 189,000; Full time

Benefits offered by this job

401(k) plan

Pension plan

Volunteer time off

Diversity-focused Colleague Resource/G

Employee stock purchase plan

Well-being programs

Job summary

Associated Bank is seeking a Principal ServiceNow Solution Architect to lead enterprise-scale design, governance, and strategic platform evolution. You will partner with business and technology leaders to translate objectives into secure, scalable ServiceNow solutions and guide data strategies, integrations, and upgrades across multiple modules.

You will mentor colleagues, drive adoption of new capabilities, and ensure performance and security standards while advancing the enterprise ServiceNow

Qualifications

• Experience designing enterprise-scale ServiceNow solutions across multiple modules.
• Experience acting as the technical authority with governance frameworks and upgrade strategies.
• Experience securing and integrating ServiceNow environments with CMDB governance.
• Experience leading large-scale ServiceNow transformation initiatives.
• Experience partnering with enterprise architects, business leaders, and technology executives.

Responsibilities

• Lead the architecture and design of complex ServiceNow solutions across multiple products, business units, and integrations.
• Establish and evolve platform governance frameworks, architectural standards, and best practices to ensure consistency, quality, and scalability.
• Partner with business and technology stakeholders to translate strategic objectives into secure, scalable ServiceNow solutions.
• Define enterprise integration and data strategies, including system interoperability, data governance, CMDB practices, and service mapping.
• Provide architectural oversight across ServiceNow initiatives to ensure compliance with security, regulatory, and performance standards.
• Drive platform optimization, innovation, and adoption of new ServiceNow capabilities that enhance efficiency and business outcomes.
• Mentor architects, developers, and platform administrators while promoting engineering excellence and knowledge sharing.
• Enable execution of the ServiceNow platform roadmap by aligning architectural decisions with enterprise strategy and measurable business results.

Skills

ServiceNow architecture

Platform governance

CMDB & data governance

Security & compliance

API/integration design

Agile/DevOps

Education

Certified Technical Architect (CTA)

Tools

ServiceNow

CMDB

APIs

Job description

Associated Bank is seeking a Principal ServiceNow Solution Architect to lead enterprise-scale design, governance, and strategic platform evolution. You will partner with business and technology leaders to translate objectives into secure, scalable ServiceNow solutions and guide data strategies, integrations, and upgrades across multiple modules.

You will mentor colleagues, drive adoption of new capabilities, and ensure performance and security standards while advancing the enterprise ServiceNow