Senior ServiceNow Solution Architect - Platform Strategy

Associated Bank; Minnesota; On-site; USD 110,000 - 189,000; Full time

Benefits offered by this job

401(k) plan

Pension plan

Volunteer time off

Diversity-focused ERGs

Employee stock purchase plan

Job summary

Associated Bank seeks a ServiceNow Solution Architect Principal to lead strategic platform design and governance across multiple modules, ensuring secure, scalable, and high-performing digital workflows. You will partner with business and technology leaders to drive measurable value and long-term platform sustainability.

You will mentor teams, drive adoption of new ServiceNow capabilities, and align architectural decisions with enterprise strategy.

Qualifications

• Experience designing enterprise-scale ServiceNow solutions across multiple modules and roadmaps.
• Technical authority for complex ServiceNow environments, governance, design patterns, and upgrade strategies.
• Leading large-scale ServiceNow transformation initiatives, consolidations, migrations, and modernization efforts.

Responsibilities

• Lead the architecture and design of complex ServiceNow solutions across products and integrations.
• Establish and evolve platform governance frameworks, standards, and best practices for quality and scalability.
• Partner with stakeholders to translate strategic objectives into secure, scalable ServiceNow solutions.
• Define enterprise integration and data strategies including CMDB governance and service mapping.
• Provide architectural oversight to ensure security, regulatory and performance standards.
• Drive platform optimization and adoption of new ServiceNow capabilities.
• Mentor architects, developers, and platform admins to promote excellence.
• Align roadmap execution with enterprise strategy and measurable business results.

Skills

ServiceNow architecture

Platform governance

Data governance

Integration design

Agile delivery

Education

Certified Technical Architect (CTA)

Job description

Associated Bank seeks a ServiceNow Solution Architect Principal to lead strategic platform design and governance across multiple modules, ensuring secure, scalable, and high-performing digital workflows. You will partner with business and technology leaders to drive measurable value and long-term platform sustainability.

You will mentor teams, drive adoption of new ServiceNow capabilities, and align architectural decisions with enterprise strategy.