Principal ServiceNow Architect & Platform Strategist

Associated Bank; Illinois; On-site; USD 110,000 - 189,000; Full time

Benefits offered by this job

401(k) and Pension plans

Volunteer time off

Diversity-focused Colleague Resource-G

Competitive salaries and development

Employee stock purchase plan

Military benefits

Personal banking, loans, investments

Job summary

Associated Bank is seeking a ServiceNow Solution Architect Principal to provide strategic and technical leadership for the ServiceNow platform. You will define platform strategy, govern solutions, and drive innovation to deliver measurable business value while ensuring sustainability across the enterprise.

You will partner with business and technology leaders, mentor teams, and align architectural decisions with the enterprise roadmap and security requirements.

Qualifications

• Experience designing and architecting enterprise-scale ServiceNow solutions across multiple modules, including platform strategy and roadmaps.
• Experience serving as the technical authority for complex ServiceNow environments with governance frameworks and upgrade strategies.
• Experience designing secure, scalable enterprise integrations (API, event-driven, CMDB data governance, authentication).
• Experience leading large-scale ServiceNow transformation initiatives across multi-business-unit implementations.

Responsibilities

• Lead the architecture and design of complex ServiceNow solutions across products, units, and integrations.
• Establish and evolve platform governance frameworks and best practices for consistency and scalability.
• Partner with stakeholders to translate strategic objectives into secure, scalable ServiceNow solutions.
• Define enterprise integration and data strategies including CMDB governance and service mapping.
• Provide architectural oversight to ensure security, compliance, and performance standards.
• Mentor architects, developers, and platform admins to promote engineering excellence.

Education

Certified Technical Architect (CTA) certification

Job description

Associated Bank is seeking a ServiceNow Solution Architect Principal to provide strategic and technical leadership for the ServiceNow platform. You will define platform strategy, govern solutions, and drive innovation to deliver measurable business value while ensuring sustainability across the enterprise.

You will partner with business and technology leaders, mentor teams, and align architectural decisions with the enterprise roadmap and security requirements.