Senior ServiceNow Solution Architect

Energy Jobline ZR; United (WV); On-site; USD 120,000 - 180,000; Full time

Job summary

Energy Jobline ZR seeks a seasoned ServiceNow Solution Architect to lead architecture, design, and implementation of the ServiceNow ecosystem. You will translate complex business needs into scalable, secure platform solutions and ensure alignment with best practices and OOTB capabilities.

Responsibilities include governing development standards, leading integrations with HRIS/CRM/ERP systems, and mentoring senior developers while shaping the roadmap with Product Owners and executives.

Qualifications

• Experience architecting ServiceNow solutions across multiple modules (ITSM, ITOM, HRSD, CSM, IRM/GRC).
• Strong knowledge of JavaScript, ServiceNow APIs, and platform governance.
• Proven experience leading enterprise-scale integrations via REST/SOAP and Integration Hub.

Responsibilities

• Define end-to-end technical architecture for ServiceNow implementations and upgrades.
• Establish development standards, security, and data privacy controls.
• Lead integration design between ServiceNow and HRIS/CRM/ERP systems using REST/SOAP and Webhooks.
• Mentor senior developers and conduct architecture reviews to resolve dependencies.
• Collaborate with Product Owners and stakeholders to align the roadmap with business goals.

Skills

Stakeholder management

Agile delivery

Architectural design

Leadership

Communication

Education

Bachelor's degree in Computer Science or related field

CSA Certification (ServiceNow Certified System Administrator)

CAD Certification

CIS / CMA / CSA Master Architect designation

Tools

ITSM

ITOM

HRSD

CSM

IRM/GRC

JavaScript

ServiceNow APIs

Script Includes

Flow Designer

Integration Hub

CMDB

Job description

Energy Jobline ZR seeks a seasoned ServiceNow Solution Architect to lead architecture, design, and implementation of the ServiceNow ecosystem. You will translate complex business needs into scalable, secure platform solutions and ensure alignment with best practices and OOTB capabilities.

Responsibilities include governing development standards, leading integrations with HRIS/CRM/ERP systems, and mentoring senior developers while shaping the roadmap with Product Owners and executives.