Senior ServiceNow Platform Architect | Transformation

Accenture PLC; Boston (MA); On-site; USD 133,000 - 278,000; Full time

Job summary

Accenture PLC in Boston is seeking a Senior ServiceNow Architect to lead end‑to‑end design and delivery for Fortune 500 clients. You will mentor architects and developers, shape governance, and influence program strategy. Travel up to 100% may be required.

You will partner with ServiceNow account teams to expand offerings, leverage your deep IT transformation experience, and drive continuous improvement of delivery methodologies. Strong communication with executives is essential.

Qualifications

• 10+ years in ServiceNow and end‑to‑end solution design.
• 8+ years transforming enterprise IT and platform strategy.
• 6+ years mentoring ServiceNow Developers/Architects.
• 6+ years enforcing architectural/engineering standards.
• 6+ years with ServiceNow scripting and platform APIs.
• 6+ years delivering agile/Scrum/SAFe projects.

Responsibilities

• Provide executive advisory to sponsors and stakeholders.
• Lead teams of ServiceNow Developers in technical management and mentorship.
• Drive improvements to implementation methodology and service offerings.
• Influence platform strategy and governance in large programs.
• Collaborate with account teams to grow value and scope.
• Support training and certification opportunities for the group.

Skills

Executive‑level communication

Lead at scale

Analytical thinking

Customer‑centric mindset

Leadership presence

Technical advisory

Architectural guidance

Technical escalation point

Education

Bachelor’s degree or equivalent experience

Three ServiceNow certifications: CSA, CAD, CIS ITSM

Tools

ServiceNow platform

JavaScript

Job description

Accenture PLC in Boston is seeking a Senior ServiceNow Architect to lead end‑to‑end design and delivery for Fortune 500 clients. You will mentor architects and developers, shape governance, and influence program strategy. Travel up to 100% may be required.

You will partner with ServiceNow account teams to expand offerings, leverage your deep IT transformation experience, and drive continuous improvement of delivery methodologies. Strong communication with executives is essential.