Senior ServiceNow Platform Architect & Strategy Lead

Ensisinfo Inc; California; Remote; USD 180,000 - 240,000; Full time

Job summary

Ensisinfo Inc is seeking a seasoned ServiceNow Platform Architect in Carmichael, CA to lead enterprise-level design and strategy. You’ll shape platform architecture, set technical roadmaps, and govern best practices across ITSM, ITOM, HRSD, and SecOps.

You will mentor teams, drive integrations with external systems, and ensure scalable, maintainable solutions while communicating complex concepts to both technical and non-technical stakeholders.

Qualifications

• CTA certification is required.
• Minimum 6 ServiceNow certifications demonstrating platform breadth.
• Extensive hands-on experience with ServiceNow architecture and implementations.
• Strong knowledge of ITSM, ITOM, HRSD, SecOps, or other ServiceNow suites.
• Experience with ServiceNow integrations, APIs, and scripting (JavaScript, REST, SOAP).
• Excellent communication skills for technical and non-technical audiences.
• On-site or local Carmichael, CA work location.

Responsibilities

• Design and oversee scalable ServiceNow platform solutions across the enterprise.
• Lead technical strategy and roadmap development for ServiceNow environments.
• Collaborate with stakeholders to translate business requirements into architecture.
• Provide governance, best practices, and standards for ServiceNow development and configuration.
• Mentor development teams on platform capabilities and architecture patterns.
• Conduct platform health assessments, performance tuning, and optimization.
• Drive integration design between ServiceNow and third-party systems.

Skills

ServiceNow certifications

Platform architecture

JavaScript

REST & SOAP

Communication

Job description

Ensisinfo Inc is seeking a seasoned ServiceNow Platform Architect in Carmichael, CA to lead enterprise-level design and strategy. You’ll shape platform architecture, set technical roadmaps, and govern best practices across ITSM, ITOM, HRSD, and SecOps.

You will mentor teams, drive integrations with external systems, and ensure scalable, maintainable solutions while communicating complex concepts to both technical and non-technical stakeholders.