Senior ServiceNow Platform Architect

Boys Town; Omaha (NE); On-site; USD 110,000 - 160,000; Full time

Job summary

Boys Town is seeking a Senior ServiceNow Developer Analyst to lead design, development, and optimization of the ServiceNow platform. You will translate business needs into innovative workflows and ensure platform integrity, while collaborating with IT and business teams to align with enterprise strategy.

You will manage agile development, oversee updates, integrations, and module configurations, and participate in on-call rotations.

Qualifications

• Bachelor's degree in MIS, Information Technology, Computer Science, or related field.
• Minimum of 6 years hands-on ServiceNow experience including development, configuration, integration, and implementation.
• Experience with Agile project management and SDLC.
• Eligible to work in the United States full-time; sponsorship not provided.
• Weekend on-call and off-hours production release involvement required.
• At least one ServiceNow certification: Implementer, Application Developer, or System Administrator.

Responsibilities

• Lead design, development, and optimization of the ServiceNow platform.
• Translate business requirements into scalable applications and workflows.
• Manage Agile development processes and define work, effort, and release schedules.
• Configure and maintain multiple ServiceNow modules (Incident, Problem, Change, Knowledge, Request, Service Catalog, Custom Apps).
• Collaborate with IT teams and stakeholders to ensure timely delivery and alignment with IT strategy.
• Provide training and guidance on best practices and platform standards.

Skills

ServiceNow

JavaScript

Agile

Communication

REST

SOAP

Education

Bachelor's degree in MIS/IT/CS or related field

Tools

REST API

SOAP API

ServiceNow Studio

Job description

Boys Town is seeking a Senior ServiceNow Developer Analyst to lead design, development, and optimization of the ServiceNow platform. You will translate business needs into innovative workflows and ensure platform integrity, while collaborating with IT and business teams to align with enterprise strategy.

You will manage agile development, oversee updates, integrations, and module configurations, and participate in on-call rotations.