Senior ServiceNow Lead Engineer for Enterprise IT Solutions

Prodapt Solutions Private Limited; Irving (TX); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Competitive salary and benefits

Enterprise-scale ServiceNow work

Certification support

Collaborative culture

Job summary

Prodapt is seeking an experienced ServiceNow Lead Engineer with 9+ years of hands‑on experience to join our growing team in Richardson, Texas. The candidate will have strong expertise in ServiceNow basics, Order Management, Flow Designer, and Integrations, and will design, develop, and maintain scalable ServiceNow solutions that support business processes across the organization.

You will build workflows using Flow Designer, configure Order Management processes, and develop integrations between

Qualifications

• 9+ years of experience in ServiceNow development/engineering.
• Strong knowledge of ServiceNow fundamentals (tables, forms, business rules, client scripts, UI policies, ACLs, update sets).
• Hands-on experience with Flow Designer (flows, subflows, actions, triggers).
• Experience with Order Management module – catalogs, order guides, fulfillment flows, and Service Catalog configuration.
• Experience building integrations using REST, SOAP, JDBC, MID Server, IntegrationHub Spokes.
• Proficiency in JavaScript and Glide APIs (GlideRecord, GlideAjax, GlideSystem).
• Experience with Import Sets, Transform Maps, and Data Sources for data integration.
• Knowledge of Agile/Scrum delivery methodologies.

Responsibilities

• Design, develop, configure, and customize applications on the ServiceNow platform.
• Build workflows using Flow Designer to automate business processes.
• Configure and support Order Management processes, including catalogs and fulfillment workflows.
• Develop integrations between ServiceNow and external systems using REST/SOAP APIs, MID Server, and IntegrationHub.
• Perform core ServiceNow administration tasks (users/roles, ACLs, business rules, client scripts).
• Collaborate with stakeholders on requirements, design discussions, and solution architecture.
• Write server-side and client-side scripts; perform unit tests and support UAT.

Skills

Flow Designer

Order Management

Integrations

JavaScript

Glide APIs

Agile/Scrum

Education

Bachelor's degree in Computer Science/Information Technology or related field

Tools

MID Server

IntegrationHub

Import Sets/Transform Maps

REST/SOAP APIs

Job description

Prodapt is seeking an experienced ServiceNow Lead Engineer with 9+ years of hands‑on experience to join our growing team in Richardson, Texas. The candidate will have strong expertise in ServiceNow basics, Order Management, Flow Designer, and Integrations, and will design, develop, and maintain scalable ServiceNow solutions that support business processes across the organization.

You will build workflows using Flow Designer, configure Order Management processes, and develop integrations between