Senior ServiceNow ITBM Developer: APM/PPM/TPM Expert

Infinity Outsourcing; Hartford (CT); On-site; USD 72,324 - 82,656; Full time

Job summary

A leading IT consulting firm is seeking a ServiceNow ITBM Developer for a 3-6 month onsite position in Hartford, CT. The ideal candidate should have 7-9 years of experience on the ServiceNow platform and proven expertise in APM, TPM, and PPM modules. Responsibilities include developing and configuring ServiceNow modules, maintaining SLAs, and enhancing discovery and integration processes. A certified System Administrator is required, with strong communication skills essential for client interactions.

Qualifications

• 7-9 years working with ServiceNow platform as a Developer.
• 2+ years of experience in ITBM module implementation.
• Working knowledge of integrating APM with other ServiceNow modules.

Responsibilities

• Develop and enhance various ServiceNow ITBM modules.
• Create Configuration Management policies for tracking IT assets.
• Maintain service level agreements (SLA) and SLA workflows.

Skills

Experience with ServiceNow platform

APM, TPM & PPM modules implementation

Configuration Management Database (CMDB)

REST/SOAP integration

Building custom Reports and Dashboards

Agile/Scrum methodology

Scripting languages

Excellent communication skills

Education

Certified System Administrator

Certified Application Developer

CIS-Application Portfolio Management

Job description

A leading IT consulting firm is seeking a ServiceNow ITBM Developer for a 3-6 month onsite position in Hartford, CT. The ideal candidate should have 7-9 years of experience on the ServiceNow platform and proven expertise in APM, TPM, and PPM modules. Responsibilities include developing and configuring ServiceNow modules, maintaining SLAs, and enhancing discovery and integration processes. A certified System Administrator is required, with strong communication skills essential for client interactions.