Senior Consultant - Regulatory Operations Software Implementation (Remote)

Veeva Systems, Inc.; Boston (MA); Remote; USD 80,000 - 200,000; Full time

Job summary

Join a pioneering organization that is reshaping the life sciences industry through innovative cloud solutions. As a Senior Consultant, you'll lead the implementation of cutting-edge regulatory operations software, helping clients streamline their processes and achieve compliance. This role offers the flexibility to work from home or in the office, fostering an environment where you can thrive. With a commitment to customer success and employee growth, this is an exciting opportunity to make a significant impact in a rapidly growing SaaS company. If you're passionate about technology and eager to drive change, this role is for you.

Benefits

Medical, dental, vision insurance

Flexible PTO

Company-paid holidays

1% charitable giving program

Qualifications

• 8+ years in life sciences or healthcare with system implementation experience.
• Proven track record in managing high-impact system implementations.

Responsibilities

• Lead customers in configuring and implementing Veeva’s Regulatory suite.
• Manage full implementation lifecycle including planning and validation.

Skills

Regulatory Affairs

Project Management

System Implementation

Stakeholder Management

Life Sciences Compliance

Education

Bachelor's Degree

Master's Degree

Tools

Veeva Vault

Salesforce

Oracle

SAP

Agile Methodology

Job description

Senior Consultant - Regulatory Operations Software Implementation (Remote)

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead.

At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.

As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.

We are looking for an experienced consultant with deep expertise in navigating customers through complex software implementation. Veeva’s RIM suite is the industry’s only unified software solution that provides fully integrated regulatory information management (RIM) capabilities including data and document management, submission publishing, and archival on a single cloud-based platform.

Veeva Systems is seeking consulting leaders with system implementation experience and a passion for helping customers optimize their regulatory data and document management processes.

As a key member of our Professional Services team, the Senior Consultant will be responsible for understanding our customers’ global regulatory needs, translating requirements into solution design, and defining global strategies for deploying our cloud-based solution for managing regulatory information across the enterprise.

Opportunities are available within the United States for this role, which is a remote position with a preference for Eastern or Central Time Zone. If a candidate is in close proximity to an airport and able to meet travel requirements, there is no work location requirement. Qualified U.S.-based candidates are encouraged to apply.

What You'll Do

• Lead life science customers in the configuration and implementation of Veeva’s Regulatory suite (Veeva Registrations, Veeva Submissions, Veeva Submissions Archive, Veeva Publishing) to streamline global regulatory processes.
• Manage software implementation projects and customers through the full implementation lifecycle, including project planning, requirements gathering, migration, configuration, validation, and go-live activities.
• Conduct configuration requirements workshops then design, prototype, configure, and thoroughly document content solutions. Think critically about business requirements to ensure the solution reflects business requirements and focuses on Veeva best practices, customer success, and long-term adoption.
• Guide our customers and internal team with program and project management including resource planning, leading, and motivating the cross-functional team.
• Serve as the primary customer liaison managing communication, risks, and project reporting between the project team, customer, and internal stakeholders.
• Mentor project team and consultants with a focus on continuous growth.
• Collaborate cross-functionally with Product, Strategy, Sales, and other teams across Veeva.

Requirements

• 8+ years experience working with or for organizations in life sciences or healthcare.
• Direct technology system implementation, maintenance, or continuous improvement experience either as a consultant, business, or IT representative.
• Proven track record leading high-impact system implementations and the ability to collaborate and manage diverse stakeholders and ensure delivery to a high degree of satisfaction.
• Ability to act with speed to understand requirements, technical abilities to create corresponding technical solutions, and willingness to “roll up your sleeves” to design and implement a RIM solution.
• Knowledgeable in life sciences compliance and computer systems validation requirements.
• Typical travel is 25% but may be up to 50% based on customer requirements.

Nice to Have

• Experience with systems such as Veeva Vault, PAREXEL/LIQUENT InSight, CSC Regulatory Tracker, ArisGlobal Register, OpenText, SharePoint, Documentum, FirstDoc/FirstPoint, NextDocs, CARA, Salesforce, Workday, Oracle, SAP, Lorenz Docubridge, Extedo eCTD Manager, Master Control, Trackwise, or other regulatory information management or submission publishing systems.
• Consulting experience with a major system integrator or software vendor in services delivery management and/or systems implementation.
• Background in Regulatory Affairs, Regulatory Operations, or Pharmacovigilance with in-depth knowledge of drug development and regulatory submissions, including Labeling, Submission Publishing, and Viewing systems.
• Experience with Agile methodology and/or ACP Certification.
• Medical, dental, vision, and basic life insurance.
• Flexible PTO and company-paid holidays.
• 1% charitable giving program.

Compensation

• Base pay: $80,000 - $200,000.
• The salary range is provided to comply with local regulations and may vary based on experience, location, and other factors. The position may be eligible for additional compensation such as bonuses or stock options.

Veeva’s headquarters is in the San Francisco Bay Area, with offices in over 15 countries.

Veeva is an equal opportunity employer. All qualified applicants will receive consideration without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, veteran status, genetic information, political affiliation, or other protected characteristics. For accommodations, contact [e-mail].

Work Where It’s Best for You

Work Anywhere means you can work in an office or at home. Core hours ensure availability for meetings and collaboration. Our offices are designed as hubs for social interaction and idea exchange. Regional product hubs in Pleasanton, Columbus, Boston, Kansas City, NYC, Raleigh, and Toronto facilitate collaboration. Customer-facing roles may require travel to clients. Moving within a country does not affect salary; we aim to provide stability and transparency.

A different kind of company. A Public Benefit Corporation.

As a PBC, Veeva considers its public benefit purpose alongside shareholder interests, focusing on making industries more productive and creating quality employment opportunities.

What sets us apart

Veeva became the first public company to convert to a PBC in 2021, emphasizing its commitment to societal and stakeholder interests alongside profitability. Our engineering teams prioritize focus, speed, and integrity in software development.