Senior ServiceNow FSM Architect

iTech AG; Arlington (VA); On-site; USD 110,000 - 140,000; Full time

Job summary

iTech AG in Arlington, Virginia is seeking a Senior ServiceNow Developer specializing in Field Service Management (FSM). The ideal candidate will design, develop, and implement FSM solutions to enhance operational efficiency and customer experiences.

With a strong background in ServiceNow and Agile environments, you will drive improvements in workforce coordination and service delivery across federal programs. Join a company committed to innovation and excellence in federal service delivery.

Qualifications

• 5+ years of hands-on ServiceNow development experience.
• Experience in implementing ServiceNow Field Service Management capabilities.
• Strong analytical and troubleshooting skills.

Responsibilities

• Design and develop ServiceNow Field Service Management solutions.
• Implement mobile workforce enablement features.
• Configure intelligent scheduling and dispatch capabilities.

Skills

ServiceNow development experience

FSM capabilities

Collaboration skills

Agile methodologies

JavaScript

Education

Bachelor’s degree

ServiceNow Certified System Administrator (CSA)

ServiceNow Certified Application Developer (CAD)

ServiceNow Certified Implementation Specialist (CIS) – FSM

Tools

Service Portal

Flow Designer

Glide APIs

Job description

iTech AG in Arlington, Virginia is seeking a Senior ServiceNow Developer specializing in Field Service Management (FSM). The ideal candidate will design, develop, and implement FSM solutions to enhance operational efficiency and customer experiences.

With a strong background in ServiceNow and Agile environments, you will drive improvements in workforce coordination and service delivery across federal programs. Join a company committed to innovation and excellence in federal service delivery.