Senior ServiceNow Engineer — Greenfield ITSM & Integrations

Hruckus; St. Louis (MO); On-site; USD 120,000 - 180,000; Full time

Job summary

HRUCKUS is seeking a Senior ServiceNow Software Engineer for an onsite assignment in Saint Louis, MO. This hands-on role focuses on a greenfield ServiceNow implementation and automation integrations with infrastructure tools.

You will design, develop, test, and support ServiceNow integrations, promote out-of-the-box capabilities, reduce technical debt, and partner with the platform team to deliver scalable solutions.

Qualifications

• Senior-level enterprise ServiceNow development experience.
• Strong hands-on ServiceNow server-side and client-side development.
• ServiceNow scripting and workflow configuration experience.
• Strong experience developing and maintaining integrations using REST APIs, web services, webhooks.
• Experience evaluating customized ServiceNow solutions and reducing technical debt.
• Experience adapting integrations when ServiceNow data models, fields, or platform requirements change.
• Experience evaluating customized solutions toward out-of-the-box capabilities.
• Strong understanding of software development lifecycle practices.
• Source control, testing, release management, and production support experience.
• Strong troubleshooting and analytical skills.
• Ability to collaborate effectively with both technical and nontechnical stakeholders.
• Bachelor's degree in a related technical field or equivalent professional experience.

Responsibilities

• Provide senior-level ServiceNow development for a greenfield implementation.
• Design solutions that maximize out-of-the-box ServiceNow capabilities and minimize unnecessary customization.
• Review and modernize existing workflows, scripts, field mappings, and integrations.
• Develop, test, deploy, and support ServiceNow integrations.
• Update integrations as ServiceNow fields, data models, and workflows change.
• Support automation involving change tickets, incidents, service requests, and related ITSM records.
• Modify associated Ansible automation as ServiceNow requirements change.
• Partner with the centralized ServiceNow platform team while independently owning development deliverables.
• Troubleshoot complex ServiceNow workflow, scripting, integration, and automation issues.
• Identify opportunities to reduce technical debt and improve platform maintainability.
• Participate in code reviews, testing, releases, and platform readiness activities.
• Develop technical documentation, support procedures, and knowledge-transfer materials.
• Establish reusable development patterns and ServiceNow best practices.

Skills

ServiceNow development

ServiceNow server-side

ServiceNow client-side

REST API integration

Workflow configuration

Scripting

Ansible integration

Source control

Testing & release management

Troubleshooting

Collaboration with stakeholders

Education

Bachelor's degree in a related technical field

Tools

Git

GitHub

Jenkins

Red Hat Ansible Automation Platform

Ansible Core

Python

PowerShell

Job description

HRUCKUS is seeking a Senior ServiceNow Software Engineer for an onsite assignment in Saint Louis, MO. This hands-on role focuses on a greenfield ServiceNow implementation and automation integrations with infrastructure tools.

You will design, develop, test, and support ServiceNow integrations, promote out-of-the-box capabilities, reduce technical debt, and partner with the platform team to deliver scalable solutions.