Senior ServiceNow Developer – Greenfield & Integrations

MatchPoint; St. Louis (MO); On-site; USD 186,252,000 - 200,579,000; Full time

Job summary

MatchPoint Solutions is seeking a Senior ServiceNow Developer in St. Louis, MO for a 6-month engagement. The role emphasizes a greenfield ServiceNow implementation with modernization of existing workflows and integrations using Ansible.

Strong server-side/client-side development, scripting, and platform integrations are essential to succeed. Ideal candidates have enterprise-scale experience, a solid understanding of SDLC, and the ability to collaborate across platform, automation, and security

Qualifications

• Bachelor’s degree in Computer Science, Information Systems, Engineering, or a related technical discipline, or equivalent experience.
• Senior-level experience designing, developing, testing, deploying, and supporting ServiceNow solutions in an enterprise environment.
• Strong hands-on experience with ServiceNow server-side and client-side development, workflow configuration, scripting, and platform integrations.
• Experience building and maintaining integrations using REST APIs, web services, webhooks, or comparable integration methods.
• Experience evaluating customized ServiceNow solutions and redesigning them to use out-of-the-box capabilities when appropriate.
• Experience updating integrations and development workflows when ServiceNow data models, fields, or platform requirements change.
• Ability to work effectively with a centralized ServiceNow platform team while independently delivering development work for an adjacent technical team.
• Strong understanding of software development lifecycle practices, source control, testing, release management, and production support.
• Strong troubleshooting, analytical, documentation, and problem-solving skills.
• Strong verbal and written communication skills with the ability to collaborate with technical and nontechnical stakeholders.

Responsibilities

• Provide senior-level ServiceNow development support for a greenfield implementation and related modernization initiatives.
• Design and develop ServiceNow solutions that favor out-of-the-box platform capabilities and minimize unnecessary customization.
• Review existing ServiceNow development workflows, field mappings, scripts, and integrations and update them for the new platform environment.
• Develop, test, deploy, and support integrations that use Ansible to update change tickets, incident tickets, service requests, and other operational records in ServiceNow.
• Update associated Ansible automation code as ServiceNow fields, workflows, and integration requirements change.
• Partner with the enterprise ServiceNow platform team while owning development work for the Infrastructure Automation Team’s solutions and integrations.
• Collaborate with infrastructure, service management, application, cybersecurity, and digital engineering teams to translate operational needs into maintainable ServiceNow solutions.
• Identify opportunities to reduce technical debt, simplify existing solutions, and improve long-term platform supportability.
• Ensure new development aligns with platform standards, security requirements, release practices, and the direction of the greenfield implementation.
• Troubleshoot complex workflow, scripting, integration, and automation issues and implement sustainable resolutions.
• Create and maintain technical documentation for workflows, field mappings, integration logic, support procedures, and knowledge transfer.
• Participate in code reviews, testing, release activities, platform readiness efforts, and continuous improvement initiatives.
• Provide ServiceNow development guidance and share reusable patterns and best practices with team members.

Skills

ServiceNow development

Workflow configuration

Scripting

Platform integrations

REST APIs

Troubleshooting

Documentation

Communication skills

Education

Bachelor’s degree or equivalent

Tools

Ansible Core

Open-Source Ansible

Red Hat Ansible Automation Platform

Git-based source control

Jenkins

Python

PowerShell

GitHub

Job description

MatchPoint Solutions is seeking a Senior ServiceNow Developer in St. Louis, MO for a 6-month engagement. The role emphasizes a greenfield ServiceNow implementation with modernization of existing workflows and integrations using Ansible.

Strong server-side/client-side development, scripting, and platform integrations are essential to succeed. Ideal candidates have enterprise-scale experience, a solid understanding of SDLC, and the ability to collaborate across platform, automation, and security