Senior ServiceNow Discovery & CMDB Engineer - On-site Atlanta

Think Consulting; Atlanta (GA); On-site; USD 113,000 - 138,000; Full time

Job summary

Think Consulting is seeking a Senior ServiceNow (Discovery) Developer to design, implement, and optimize enterprise-scale ServiceNow Discovery solutions across on-premises and cloud environments.

The ideal candidate will have 7+ years of hands-on ServiceNow development and discovery experience, with MID Servers, Discovery Patterns, and CMDB health. AWS/Azure/GCP expertise, strong Python scripting, and collaboration with cross-functional teams are required.

Qualifications

• 7+ years of ServiceNow development and administration experience.
• Hands-on experience implementing and supporting ServiceNow Discovery in enterprise environments.
• ServiceNow Discovery Certification is required and must be validated prior to submission.
• Expert knowledge of MID Servers, Discovery Patterns, Discovery Sensors, CMDB Management, IRE, CMDB Health.
• Experience discovering and managing cloud resources within AWS, Azure, and GCP.
• Strong Python scripting and automation skills.
• Excellent troubleshooting, communication, and documentation skills.

Responsibilities

• Design, implement, and support enterprise-scale ServiceNow Discovery solutions.
• Configure and maintain MID Servers supporting Discovery operations across infrastructure environments.
• Develop and optimize Discovery Patterns, Sensors, and custom Discovery configurations.
• Manage and maintain CMDB data quality utilizing IRE best practices.
• Support discovery and lifecycle management of cloud resources across AWS, Azure, and GCP.
• Troubleshoot Discovery failures, credential issues, performance bottlenecks, and infrastructure integrations.
• Partner with infrastructure, cloud, and ServiceNow platform teams to improve CMDB accuracy and operational efficiency.
• Develop automation and tooling using Python and other scripting technologies.
• Create and maintain technical documentation, architecture diagrams, standards, and operational procedures.
• Leverage AI-assisted development tools to improve engineering productivity and solution delivery.
• Support platform enhancements, upgrades, and continuous improvement initiatives.

Skills

ServiceNow development

Discovery

Python scripting

CMDB

Troubleshooting

Education

ServiceNow Discovery Certification

Tools

MID Servers

Discovery Patterns

Discovery Sensors

IRE (Identification & Reconciliation Engine)

Job description

Think Consulting is seeking a Senior ServiceNow (Discovery) Developer to design, implement, and optimize enterprise-scale ServiceNow Discovery solutions across on-premises and cloud environments.

The ideal candidate will have 7+ years of hands-on ServiceNow development and discovery experience, with MID Servers, Discovery Patterns, and CMDB health. AWS/Azure/GCP expertise, strong Python scripting, and collaboration with cross-functional teams are required.