Senior ServiceNow Developer – TPRM & Integrations (Onsite)

Dhaka Technologies Limited Company; Charlotte (NC); On-site; USD 83,000 - 90,000; Full time

Job summary

Dhaka Technologies Limited Company (DTLC) is hiring a ServiceNow Developer on behalf of our client, i8is, for Bank of America in Charlotte, NC. This is a 12+ month, fully onsite contract. Local candidates only; US Citizens or Green Card holders; W2 employment.

The role focuses on implementing and maintaining the ServiceNow platform, with emphasis on the Third Party Risk Management module, working within SDLC, governance, and enterprise standards.

Qualifications

• ServiceNow Certified Application Developer (CAD) certification.
• 3-5+ years experience developing and supporting ServiceNow applications and platform capabilities.
• Experience configuring ServiceNow Workspaces, Flows, ACLs, Script Includes, Business Rules, UI Actions/Pages, Forms, Playbooks, Portals, and/or Reports.
• Experience designing, configuring, and developing integrations with the ServiceNow platform, including connectors and Scripted REST APIs.
• Strong understanding of SDLC methodologies, release management, testing, and deployment practices leveraging Agile methodology.
• Strong analytical and problem-solving skills.
• Effective communication and stakeholder management.
• Attention to detail and commitment to quality.
• Ability to balance innovation with regulatory and operational requirements.

Responsibilities

• Design, configure, and maintain ServiceNow applications, workflows, integrations, and user interfaces.
• Implement solutions utilizing ServiceNow platform capabilities, including custom applications, APIs, business rules, flows, and catalog items.
• Collaborate with stakeholders to translate business requirements into technical solutions aligned with enterprise architecture standards.
• Participate in all phases of the SDLC, including requirements analysis, design, development, testing, deployment, and production support.
• Support release management activities and ensure successful deployment through established governance, change control, and DevOps practices.
• Develop and maintain integrations with internal and external systems using REST, SOAP, and other enterprise integration technologies.
• Ensure solutions meet security, audit, compliance, and regulatory requirements.
• Provide technical troubleshooting, root cause analysis, and ongoing platform enhancements.

Skills

ServiceNow CAD certification

ServiceNow development

SDLC / Release management

Agile methodology

REST API

SOAP integrations

Analytical thinking

Communication & stakeholder management

Tools

ServiceNow Workspaces

Script Includes/Business Rules

Job description

Dhaka Technologies Limited Company (DTLC) is hiring a ServiceNow Developer on behalf of our client, i8is, for Bank of America in Charlotte, NC. This is a 12+ month, fully onsite contract. Local candidates only; US Citizens or Green Card holders; W2 employment.

The role focuses on implementing and maintaining the ServiceNow platform, with emphasis on the Third Party Risk Management module, working within SDLC, governance, and enterprise standards.