Senior ServiceNow Developer - SPM

Windward Consulting; Tampa (FL); Remote; USD 96,000 - 171,000; Full time

Job summary

Windward Consulting seeks a Senior ServiceNow Developer to lead complex implementations for governmental and commercial clients. Ideal candidates will have extensive technical expertise and exceptional customer-facing skills, ensuring the successful delivery of ServiceNow SPM solutions while working in a collaborative environment focused on quality and innovation.

Benefits

Medical, Dental, Vision Insurance

401(k) plan with company match

Paid Time Off

Qualifications

• Minimum 5 years of IT software consulting experience.
• 3-5 years in ServiceNow implementations.
• Experience in implementing ServiceNow for enterprise clients.

Responsibilities

• Lead end-to-end ServiceNow SPM implementation projects.
• Design and develop custom solutions within the ServiceNow platform.
• Provide expert-level support and technical mentoring.

Skills

JavaScript

ServiceNow scripting

Project Management

Communication

Education

Bachelor's degree in Computer Science

Tools

ServiceNow

Job description

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Description

Position at Windward Consulting

Windward Consulting is at the forefront of Service-Centric IT. With strategic consulting, unparalleled technical expertise and our proven Windward Service-Centric IT RoadMap, we help our clients align the core competencies of process, organization, information and technology to run the most sensitive and mission-critical IT environments in the world.

If you are looking for an opportunity to be involved with a team of individuals who are working within one of our cutting edge clients solving complex technical challenges then we are looking for you. We are looking for people who are passionate about technology and have a "roll up their sleeves mentality." Here at Windward we offer numerous opportunities to expand your experience in various areas depending upon your aptitude and interests. Our employees are not only passionate and driven, but strive to ensure customer quality is delivered consistently and effectively.

Windward is seeking a highly skilled and experienced Senior ServiceNow Strategic Portfolio Management (SPM) Implementation Specialist to lead complex implementations for both government and commercial clients. The ideal candidate will possess a unique blend of technical expertise and exceptional customer-facing skills.

Key Responsibilities

• Lead end-to-end ServiceNow SPM implementation projects for diverse clients
• Design and develop custom solutions within the ServiceNow platform, focusing on SPM modules
• Conduct workshops with clients to articulate the value of SPM solutions
• Provide expert-level support and technical mentoring to internal and external stakeholders
• Manage platform and infrastructure to ensure smooth operation of Project and Portfolio Management processes and Strategic Portfolio Management processes
• Ensure compliance with relevant standards (e.g., FedRAMP, DoD IL-4/IL-5)
• Collaborate with functional teams and lead technical solution design sessions
• Contribute to process improvement and documentation
• Perform advanced troubleshooting, bug fixes, and root cause analysis
  
  

Required Qualifications

• Bachelor's degree in Computer Science, Information Technology, or related field
• Active Secret clearance preferred
• Minimum 5 years of IT software consulting experience, with 3-5 years specifically in ServiceNow implementations
• Strong proficiency in JavaScript and ServiceNow scripting
• In-depth knowledge of Project and Portfolio Management and Strategic Portfolio Management concepts and best practices
• Excellent verbal, written, and interpersonal communication skills
• Experience in implementing ServiceNow SPM for enterprise clients
• Expertise in software discovery, normalization, reconciliation, and optimization processes
  
  

Required Certifications

• Certified Implementation Specialist – Strategic Portfolio Management (CIS-SPM)
• ServiceNow Certified System Administrator
  
  

Preferred Qualifications

• ServiceNow Certified Application Developer Certification
• PMI Project Management Professional (PMP) certification
• ICAgile or equivalent Agile certification
• Experience with government contracts and implementations
• Familiarity with Agile, Waterfall, and Hybrid development methodologies
• ITIL v3 or v4 Certification
• Additional ServiceNow certifications in areas such as ITOM, SecOps, GRC, or ITSM
  
  

Location

• Remote
  
  

Windward strives to attract and retain the best individuals and provide an environment where they can all grow professionally and build a rewarding career. We continually strive to create an environment that balances work life and offers benefits that will enhance the compensation package. We offer Medical, Dental, Vision, Flexible Spending Accounts, Short Term Disability, Long Term Disability, Life Insurance and AD&D, as well as the option to purchase additional Life Insurance and AD&D, Paid Time Off, Personal Leave, Holidays, 401(k) plan with company match and work/life balance.

Windward IT Solutions is proud to be an Equal Opportunity Employer. Applicants are considered for all positions without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, ancestry, marital or veteran status.

WINDWARD CONSULTING GROUP, INC. (WINDWARD) PROVIDES EQUAL EMPLOYMENT OPPORTUNITY WITHOUT REGARD TO AN APPLICANT’S COLOR, RACE, SEX, PREGNANCY, NATIONAL ORIGIN, AGE, DISABILITY, RELIGION, MARITAL STATUS, GENETIC INFORMATION, VETERAN STATUS, OR ANY OTHER CHARACTERISTICS PROTECTED BY FEDERAL, STATE OR LOCAL LAW. WE WILL CONSIDER THIS APPLICATION ACTIVE FOR 90 DAYS AFTER OUR RECEIPT. THEREAFTER, YOU MUST REAPPLY IF FURTHER INTERESTED IN EMPLOYMENT. I CERTIFY THAT ALL ANSWERS GIVEN BY ME ARE TRUE, ACCURATE AND COMPLETE, I UNDERSTAND THAT THE FALSIFICATION, MISREPRESENTATION OR OMISSION OF ANY FACT ON THIS APPLICATION (OR ANY OTHER ACCOMPANYING OR REQUIRED DOCUMENTS) OR PROVIDED ORALLY, WILL BE CAUSE FOR DENIAL OF EMPLOYMENT OR IMMEDIATE TERMINATION OF EMPLOYMENT, REGARDLESS OF WHEN OR HOW DISCOVERED. The application will be given every consideration, but its receipt does not imply that the applicant will be employed. In exchange for the Company’s considering my application for employment, I authorize investigation of all statements contained in this application and any supporting documents. I authorize Windward to secure information about my experience from former employers, educational institutions, government agencies, or any references I have provided, and for those parties to provide information concerning my experience, and I hereby release all parties from any liability arising from such investigation. In exchange for the Company’s considering my application for employment, I hereby authorize my former employer to release to Windward any personnel information and records, favorable or otherwise, which my employer has kept regarding my employment, including my work performance. I understand that Windward may retain photocopies of my records for its files, whether I am offered employment or not. I hereby release all parties, including my former employer and Windward from any liability arising from the release, review and retention of any records pertaining to me.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Engineering and Information Technology

• Industries

  IT Services and IT Consulting

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