ServiceNow Developer

ITC Federal; Virginia; Remote; USD 90,000 - 130,000; Full time

Job summary

A leading company in information technology is seeking a skilled ServiceNow Developer for a remote full-time position. The role involves optimizing ServiceNow capabilities and maintaining Salesforce as a management platform, requiring over 10 years of CRM systems experience. Join a dynamic environment with exceptional benefits and rewarding challenges.

Benefits

Health Insurance

Dental and Vision Insurance

401(k)

Flexible Spending Account (FSA)

11 Paid Federal Holidays

PTO

Education reimbursement

Qualifications

• 10+ years of experience with CRM systems development.
• Proficiency with the configuration, support, and maintenance of ServiceNow.
• Bachelor's Degree required, advanced degree preferred.

Responsibilities

• Design, develop, and modify the ServiceNow platform to optimize business processes.
• Develop and maintain Salesforce as a case/matter management platform.

Skills

CRM systems development

Configuration of ServiceNow

Education

Bachelor's Degree

Advanced Degree

Job description

Overview

JOB TITLE: ServiceNow Developer

POSITION INFORMATION: Full-Time Position

LOCATION: Remote

BENEFITS: Health, Dental and Vision, 401(k), Flexible Spending Account (FSA), 11 Paid Federal Holidays, PTO, education reimbursement

ITC Federal is an information technology and consulting company focused on servicing the needs of the Federal Government. ITC's mission is to apply earned expertise in information technology and information assurance/security to assist this client in achieving its mission. ITC is located in Fairfax, VA and offers outstanding compensation and benefits plan and a challenging and rewarding professional work environment.

Responsibilities

• Responsible for design, development, and modifications to extend capabilities of the ServiceNow platform to optimize use of the modules to include but not limited to ITSM, ITBM and SPM for NSD business processes.
• Provides development and maintenance of Salesforce as a case/matter management platform. This includes the use of native Salesforce applications, custom developed workflows, and Application Programming Interface from a variety of resources, including, but not limited to: Litify/LegalStratus: Legal Matter Management Salesforce Native Application, iPublic Sector Foundations, Salesforce CRM Analytics Plus, Flosum (Dev Ops), Additional integration with mission partner data repositories (e.g. Max.gov).

Qualifications

• 10+ years of experience with CRM systems development
• Proficiency with the configuration, support, and maintenance of ServiceNow.
• Bachelor's Degree required; advanced degree, preferred

WORK ENVIRONMENT AND PHYSICAL DEMANDS: Candidate must be able to function in general office environment.

ITC Federal is an equal opportunity/affirmative action employer and will not discriminate against any application for employment on the basis of age, race, color, gender, national origin, religion, creed, disability, veteran status, marital status, sexual orientation, genetic information, military status, disability, or sex including pregnancy and childbirth or related medical condition or on any other basis prohibited by law.