Senior ServiceNow Developer - SPM

Windward; Illinois; Remote; USD 100,000 - 130,000; Full time

Job summary

A leading consulting firm is seeking a Senior ServiceNow Strategic Portfolio Management Implementation Specialist to lead complex implementations for government and commercial clients. This role demands a blend of technical expertise and exceptional communication skills to ensure successful project execution and customer satisfaction. Candidates must possess a strong background in IT consulting, particularly within the ServiceNow platform.

Benefits

Medical, Dental, Vision Insurance

Flexible Spending Accounts

Paid Time Off

401(k) plan with company match

Work/life balance

Qualifications

• Minimum of 5 years IT software consulting experience.
• 3-5 years of ServiceNow implementations experience.
• In-depth knowledge of Strategic Portfolio Management.

Responsibilities

• Lead ServiceNow SPM implementation projects.
• Design and develop SPM solutions.
• Conduct client workshops and provide technical mentoring.

Skills

Proficiency in JavaScript

ServiceNow scripting

Interpersonal communication

Technical mentoring

Stakeholder collaboration

Education

Bachelor's degree in Computer Science

Job description

Windward Consulting is at the forefront of Service-Centric IT. With strategic consulting, unparalleled technical expertise and our proven Windward Service-Centric IT RoadMap, we help our clients align the core competencies of process, organization, information and technology to run the most sensitive and mission-critical IT environments in the world.

If you are looking for an opportunity to be involved with a team of individuals who are working within one of our cutting edge clients solving complex technical challenges then we are looking for you. We are looking for people who are passionate about technology and have a "roll up their sleeves mentality." Here at Windward we offer numerous opportunities to expand your experience in various areas depending upon your aptitude and interests. Our employees are not only passionate and driven, but strive to ensure customer quality is delivered consistently and effectively.

Windward is seeking a highly skilled and experienced Senior ServiceNow Strategic Portfolio Management (SPM) Implementation Specialist to lead complex implementations for both government and commercial clients. The ideal candidate will possess a unique blend of technical expertise and exceptional customer-facing skills.

Key Responsibilities

• Lead end-to-end ServiceNow SPM implementation projects for diverse clients
• Design and develop solutions within the ServiceNow platform, focusing on SPM modules
• Conduct workshops with clients to articulate the value of SPM solutions
• Provide expert-level support and technical mentoring to internal and external stakeholders
• Manage platform and infrastructure to ensure smooth operation of Project and Portfolio Management processes and Strategic Portfolio Management processes
• Experience in delivering Portfolio, Demand, Ideation and resource capabilities for enterprise client
• Ensure compliance with relevant standards (e.g., FedRAMP, DoD IL-4/IL-5)
• Collaborate with functional teams and lead technical solution design sessions
• Contribute to process improvement and documentation
• Perform advanced troubleshooting, bug fixes, and root cause analysis

Required Qualifications

• Bachelor's degree in Computer Science, Information Technology, or related field
• Minimum 5 years of IT software consulting experience, with 3-5 years specifically in ServiceNow implementations
• Strong proficiency in JavaScript and ServiceNow scripting
• In-depth knowledge of Strategic Portfolio Management concepts and best practices
• Excellent verbal, written, and interpersonal communication skills
• Experience in implementing ServiceNow SPM for enterprise clients
• Expertise in software discovery, normalization, reconciliation, and optimization processes

Required Certifications

• Certified Implementation Specialist – Strategic Portfolio Management (CIS-SPM)
• ServiceNow Certified System Administrator

Preferred Qualifications

• ServiceNow Certified Application Developer Certification
• PMI Project Management Professional (PMP) certification
• ICAgile or equivalent Agile certification
• Experience with government contracts and implementations
• Familiarity with Agile, Waterfall, and Hybrid development methodologies
• ITIL v3 or v4 Certification
• Additional ServiceNow certifications in areas such as ITOM, SecOps, GRC, or ITSM

Location

• Remote

Windward strives to attract and retain the best individuals and provide an environment where they can all grow professionally and build a rewarding career. We continually strive to create an environment that balances work life and offers benefits that will enhance the compensation package. We offer Medical, Dental, Vision, Flexible Spending Accounts, Short Term Disability, Long Term Disability, Life Insurance and AD&D, as well as the option to purchase additional Life Insurance and AD&D, Paid Time Off, Personal Leave, Holidays, 401(k) plan with company match and work/life balance.

Windward IT Solutions is proud to be an Equal Opportunity Employer. Applicants are considered for all positions without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, ancestry, marital or veteran status.