Senior ServiceNow Developer - Hybrid ITSM/ITOM

MassGenics, Inc.; Raleigh (NC); Hybrid; USD 69,000 - 76,000; Full time

Benefits offered by this job

Medical & pharmacy coverage

Dental/vision insurance

401(k)

Job summary

Innova Solutions in Raleigh, NC is seeking a Sr. ServiceNow Developer to design, develop, and deploy scalable ServiceNow solutions across ITSM, ITOM, and CSM. The role emphasizes integration work, automations, and cross-functional collaboration within a hybrid 4 days on-site / 1 day remote schedule.

The ideal candidate brings 7+ years ServiceNow experience, strong JavaScript, REST API skills, and hands-on DevOps experience including Azure DevOps. AWS/Azure/VMware exposure is a plus.

Qualifications

• 7+ years of experience with the ServiceNow platform.
• 5+ years of hands-on ServiceNow development experience.
• 5+ years of JavaScript development experience.
• 3+ years of REST API development experience.

Responsibilities

• Design, develop, and implement scalable ServiceNow solutions across TPSM, ITOM, SPM, IRM, CSM, and related modules.
• Develop and maintain Business Rules, Script Includes, Client Scripts, UI Policies, and Access Control Rules (ACLs).
• Build and automate workflows using Flow Designer, IntegrationHub, and/or Workflow Data Fabric.
• Create reusable development patterns and standardized configurations for multiple enterprise customers.
• Design, develop, and maintain integrations with external systems, including monitoring tools, cloud platforms, and CMDB sources.
• Develop integrations using REST/SOAP APIs, web services, and related technologies.
• Identify and implement automation opportunities to reduce manual processes and improve operational efficiency.
• Translate business requirements into technical designs and independently deliver development solutions.
• Participate in platform upgrades, testing, release management, and production support.
• Troubleshoot complex ServiceNow issues and perform root-cause analysis.
• Conduct code reviews and maintain secure, scalable, and maintainable development standards.

Skills

ServiceNow

JavaScript

REST API

Azure DevOps

AWS

VMware

Problem solving

Cross-functional collaboration

Tools

Azure DevOps

AWS

VMware

Job description

Innova Solutions in Raleigh, NC is seeking a Sr. ServiceNow Developer to design, develop, and deploy scalable ServiceNow solutions across ITSM, ITOM, and CSM. The role emphasizes integration work, automations, and cross-functional collaboration within a hybrid 4 days on-site / 1 day remote schedule.

The ideal candidate brings 7+ years ServiceNow experience, strong JavaScript, REST API skills, and hands-on DevOps experience including Azure DevOps. AWS/Azure/VMware exposure is a plus.