Senior ServiceNow Developer — AI-Powered Solutions

Homecare Homebase, LLC.; Dallas, Fort Worth (TX, TX); On-site; USD 105,000 - 160,000; Full time

Job summary

Homecare Homebase, a subsidiary of Hearst Corporation, is seeking a ServiceNow Developer to design, implement, and maintain modular solutions on the ServiceNow platform that support ITSM, CSM, and related capabilities across the organization. You will work with platform owners, architects, admins, and business stakeholders to deliver scalable, secure, and user-focused outcomes.

The ideal candidate combines hands-on platform development with AI-assisted practices, leveraging AI capabilities,

Qualifications

• 3+ years as a ServiceNow Developer with hands-on experience in ITSM/CSM, portals, and scripting.

Responsibilities

• Align ServiceNow capabilities to business strategy and roadmap.
• Develop, test, and implement new capabilities on the ServiceNow platform.
• Assist with upgrades, changes, and create/run tests.
• Stay current on ServiceNow products and integrated technologies.

Skills

Service Portals

Flow Designer

Workflow

Virtual Agent Topics

Integration Hub

Scoped Applications

Scripting in ServiceNow

Test Management/ATF

ITOM: Event Management

CMDB

Discovery

Service Mapping

AI prompt engineering

Agile/Scrum/Kanban

ITIL Foundations

Database fundamentals

ServiceNow Platform

Education

Bachelor's degree in a technical field

ServiceNow System Administration

ServiceNow Certifications (general)

ITIL Foundations

CCNA or equivalent

MCSA, RHCSA

Tools

ServiceNow Platform

Job description

Homecare Homebase, a subsidiary of Hearst Corporation, is seeking a ServiceNow Developer to design, implement, and maintain modular solutions on the ServiceNow platform that support ITSM, CSM, and related capabilities across the organization. You will work with platform owners, architects, admins, and business stakeholders to deliver scalable, secure, and user-focused outcomes.

The ideal candidate combines hands-on platform development with AI-assisted practices, leveraging AI capabilities,