Senior ServiceNow Developer

Jobgether; United States; Remote; USD 120.000 - 180.000; Vollzeit

Benefits dieser Stelle

Remote work flexibility

Travel on demand

Zusammenfassung

Jobgether is seeking a Senior ServiceNow Developer to design, develop, and maintain enterprise-level ServiceNow applications for a major national laboratory. You will work across modules (Incident, Change, Asset, CMDB, Service Catalog, Knowledge) and drive integrations using REST and SOAP.

This remote opportunity requires strong JavaScript and ServiceNow scripting skills, ITIL familiarity, and the ability to obtain a DOE security clearance.

Qualifikationen

• Bachelor’s degree in a relevant discipline with at least 7 years of directly related professional experience.
• U.S. citizenship and ability to obtain a DOE security clearance.
• Experience configuring the ServiceNow platform and supporting multiple modules.
• Proficiency in JavaScript, HTML, CSS, and ServiceNow scripting (Business Rules, Client Scripts, UI Policies, Script Includes).
• Experience with REST, SOAP, and MID Server integrations.
• Familiarity with ITIL processes and secure development practices.
• Excellent communication and interpersonal skills.

Aufgaben

• Design, develop, and deploy custom ServiceNow applications and integrations.
• Support Incident, Change, Asset, CMDB, Service Catalog, and Knowledge modules.
• Gather requirements and translate business needs into technical solutions.
• Maintain and enhance existing applications for reliability and user experience.
• Troubleshoot issues and maintain technical documentation.
• Ensure security practices and standards are followed.
• Provide training and support to end-users and IT staff.
• Stay current with ServiceNow updates and best practices.

Kenntnisse

JavaScript

ServiceNow scripting

REST

SOAP

MID Server

ITIL

Communication

Teamwork

Security clearance

Ausbildung

Bachelor's degree

Tools

ServiceNow platform

ServiceNow modules

Jobbeschreibung

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior ServiceNow Developer based in the United States.

As a Senior ServiceNow Developer, you will design, develop, and maintain enterprise-level applications and integrations on the ServiceNow platform in support of a major national laboratory. You will work across multiple ServiceNow modules, translating business requirements into reliable technical solutions that improve IT service delivery and user experience. Partnering with business analysts, stakeholders, and end-users, you will contribute to the evolution of existing applications while supporting new development initiatives. You will also help ensure platform security, performance, and alignment with ITIL processes and development best practices. This remote opportunity combines hands‑on technical ownership with cross‑functional collaboration, with occasional onsite travel required. You will play an important role in supporting critical services within a mission‑focused environment.

Accountabilities

• Design, develop, test, and deploy custom applications and integrations on the ServiceNow platform.
• Implement and support multiple ServiceNow modules, including Incident Management, Change Management, Asset Management, Configuration Management Database (CMDB), Service Catalog, and Knowledge Management.
• Collaborate with business analysts, stakeholders, and end-users to gather requirements and translate business needs into effective technical solutions.
• Maintain and enhance existing ServiceNow applications to improve functionality, reliability, and user experience.
• Troubleshoot and resolve issues related to ServiceNow applications, integrations, and workflows.
• Develop and maintain technical documentation, including design specifications, user guides, and support procedures.
• Ensure application development activities comply with applicable security policies and best practices.
• Provide training and technical support to end-users and other IT staff as needed.
• Stay informed about ServiceNow platform updates, new capabilities, and industry best practices.

Requirements

• Bachelor’s degree in a relevant discipline, along with at least 7 years of directly related professional experience demonstrating the knowledge and skills required for the role.
• U.S. citizenship.
• Ability to obtain and maintain a Department of Energy (DOE) security clearance.
• Experience with ServiceNow platform configuration.
• Proven experience implementing and supporting multiple ServiceNow modules.
• Strong proficiency in JavaScript, HTML, CSS, and ServiceNow scripting, including Business Rules, Client Scripts, UI Policies, and Script Includes.
• Experience with ServiceNow integration technologies and methods, including REST, SOAP, and MID Server.
• Familiarity with ITIL processes and their application across ServiceNow modules.
• Strong problem-solving abilities and attention to detail.
• Excellent communication and interpersonal skills, with the ability to work effectively in a collaborative team environment.

Preferred Qualifications

• ServiceNow certifications, such as Certified System Administrator (CSA) or Certified Application Developer (CAD).

Additional Information

• The position can be performed remotely.
• Candidates must be willing to travel onsite as needed.

Benefits

• Remote work flexibility, with occasional onsite travel as required.
• Opportunity to support a major national laboratory and contribute to mission‑critical technology initiatives.
• Work in a quality‑focused environment with established development and service management standards.
• Opportunity to expand technical expertise while working with a broad range of ServiceNow modules and enterprise integrations.