Senior ServiceNow Developer | Remote | Secret Clearance | Active with Security Clearance

Ares Enterprise; Hyattsville (MD); Remote; USD 120,000 - 160,000; Full time

Job summary

Ares Enterprise, LLC is seeking a Senior ServiceNow Developer to support the U.S. Army Research Laboratory in building and modernizing enterprise apps on the ServiceNow platform. The role focuses on HRSD, SPM, WSD, and App Engine with strong JavaScript and DoD security expertise.

Remote work is available for this senior position; candidates must be able to obtain and maintain a U.S. Government Secret clearance.

Qualifications

• Must have 7+ years software development experience with 5+ years in ServiceNow.
• Hands-on experience with App Engine, Studio, and scoped apps.
• Strong JavaScript skills and ServiceNow scripting knowledge.
• Experience with REST integrations and DoD cybersecurity requirements.

Responsibilities

• Implement and enhance HRSD, SPM, WSD modules on ServiceNow.
• Design and build custom scoped apps and workflows.
• Develop REST integrations and external system connections.
• Lead tests (unit, integration, ATF) and automate deployments.
• Mentor junior developers and support Agile ceremonies.
• Maintain documentation and ensure security compliance.

Skills

ServiceNow development

JavaScript proficiency

Team collaboration

DoD cybersecurity knowledge

REST API integration

Flow Designer

AGILE/Scrum

Education

Bachelor's degree in CS/IT/SE or equivalent

Tools

App Engine Studio

ServiceNow Studio

App Engine

Flow Designer

IntegrationHub

REST APIs

ATF

Job description

• Implement and enhance ServiceNow HRSD, including HR case management, Employee Center, employee workflows, and lifecycle events.
• Develop SPM solutions supporting demand management, project management, portfolio management, and resource planning.
• Configure WSD capabilities for workplace requests, reservations, space management, and workplace operations.
• Design and develop custom scoped applications using App Engine, App Engine Studio, and ServiceNow Studio.
• Build automated workflows and system integrations using Flow Designer, IntegrationHub, REST APIs, and other ServiceNow integration capabilities.
• Collaborate with Government stakeholders, business analysts, architects, and technical teams to translate business requirements into technical solutions.
• Apply ServiceNow development best practices, emphasizing out-of-the-box capabilities, maintainability, performance, and platform scalability.
• Troubleshoot complex technical issues, perform root cause analysis, and implement corrective actions.
• Develop and execute unit tests, integration tests, and Automated Test Framework (ATF) tests.
• Support Agile development activities, including sprint planning, backlog refinement, code reviews, demonstrations, and releases.
• Maintain technical documentation, solution designs, and application configuration records.
• Ensure solutions comply with applicable DoD cybersecurity requirements and Government security policies.
• Provide technical guidance and mentorship to junior developers. Required Qualifications * Bachelor's degree in Computer Science, Information Technology, Software Engineering, or a related field, or equivalent professional experience.
• Minimum 7 years of software development experience, including at least 5 years of hands-on ServiceNow development experience.
• Strong development experience with ServiceNow App Engine and custom scoped applications.
• Experience with Flow Designer, IntegrationHub, App Engine Studio, and ServiceNow Studio.
• Experience developing REST API integrations and integrating ServiceNow with external enterprise systems.
• Strong knowledge of ServiceNow platform architecture, data models, role-based access controls, and application lifecycle management.
• Experience with Agile/Scrum software development methodologies.
• Strong troubleshooting, analytical, and technical documentation skills.
• Excellent written and verbal communication skills.
• Ability to work independently and collaborate effectively with distributed technical teams.
• Must be able to obtain and maintain a U.S. Government Secret security clearance.

Senior ServiceNow Developer | Remote | Secret Clearance | Active Ares Enterprise, LLC is seeking a highly skilled Senior ServiceNow Developer to support the U.S. Army Research Laboratory (ARL) in developing, enhancing, and modernizing enterprise applications on the ServiceNow platform. The successful candidate will support ServiceNow implementations across Human Resources Service Delivery (HRSD), Strategic Portfolio Management (SPM), Workplace Service Delivery (WSD), and App Engine. This position requires strong hands-on development experience, advanced JavaScript proficiency, and the ability to design scalable, secure, and maintainable solutions within a Department of Defense (DoD) environment.

Key Responsibilities

• Implement and enhance ServiceNow HRSD, including HR case management, Employee Center, employee workflows, and lifecycle events.
• Develop SPM solutions supporting demand management, project management, portfolio management, and resource planning.
• Configure WSD capabilities for workplace requests, reservations, space management, and workplace operations.
• Design and develop custom scoped applications using App Engine, App Engine Studio, and ServiceNow Studio.
• Develop client-side and server-side functionality using JavaScript, Business Rules, Client Scripts, Script Includes, UI Policies, and Glide APIs.
• Build automated workflows and system integrations using Flow Designer, IntegrationHub, REST APIs, and other ServiceNow integration capabilities.
• Collaborate with Government stakeholders, business analysts, architects, and technical teams to translate business requirements into technical solutions.
• Apply ServiceNow development best practices, emphasizing out-of-the-box capabilities, maintainability, performance, and platform scalability.
• Troubleshoot complex technical issues, perform root cause analysis, and implement corrective actions.
• Develop and execute unit tests, integration tests, and Automated Test Framework (ATF) tests.
• Support Agile development activities, including sprint planning, backlog refinement, code reviews, demonstrations, and releases.
• Maintain technical documentation, solution designs, and application configuration records.
• Ensure solutions comply with applicable DoD cybersecurity requirements and Government security policies.
• Provide technical guidance and mentorship to junior developers. Required Qualifications * Bachelor's degree in Computer Science, Information Technology, Software Engineering, or a related field, or equivalent professional experience.
• Minimum 7 years of software development experience, including at least 5 years of hands-on ServiceNow development experience.
• Strong development experience with ServiceNow App Engine and custom scoped applications.
• Demonstrated hands-on implementation or development experience in at least two of the following ServiceNow modules: * Human Resources Service Delivery (HRSD) * Strategic Portfolio Management (SPM) * Workplace Service Delivery (WSD) * Advanced proficiency in JavaScript and ServiceNow scripting, including Business Rules, Client Scripts, Script Includes, UI Policies, and Glide APIs.
• Experience with Flow Designer, IntegrationHub, App Engine Studio, and ServiceNow Studio.
• Experience developing REST API integrations and integrating ServiceNow with external enterprise systems.
• Strong knowledge of ServiceNow platform architecture, data models, role-based access controls, and application lifecycle management.
• Experience with Agile/Scrum software development methodologies.
• Strong troubleshooting, analytical, and technical documentation skills.
• Excellent written and verbal communication skills.
• Ability to work independently and collaborate effectively with distributed technical teams.
• Must be able to obtain and maintain a U.S. Government Secret security clearance.

Preferred Qualifications

• CompTIA Security+ CE certification.
• ServiceNow Certified System Administrator (CSA).
• ServiceNow Certified Application Developer (CAD).
• ServiceNow Certified Implementation Specialist (CIS) in HRSD, SPM, or other relevant ServiceNow modules.
• Experience implementing ServiceNow HRSD, SPM, WSD, and App Engine in large enterprise environments.
• Prior experience supporting the Department of Defense, U.S. Army, Army Research Laboratory, or other Federal Government agencies.
• Familiarity with DoD Risk Management Framework (RMF), Authority to Operate (ATO), and cybersecurity compliance requirements.
• Experience with ServiceNow Automated Test Framework (ATF), Employee Center, Performance Analytics, and Service Portal.
• Experience supporting enterprise application modernization and legacy system migration initiatives.
• Familiarity with ServiceNow ITSM, ITOM, CMDB, and platform integrations.