Senior ServiceNow CSM Engineer: Secret Clearance Required

ServBeyond Solutions LLC; Rockville (MD); On-site; USD 175,000 - 185,000; Full time

Job summary

ServBeyond Solutions LLC seeks a Senior ServiceNow Developer with an active Secret clearance to perform hands-on development and configuration for a government client. The role focuses on CSM configuration, secure integrations, and data migration within a CAC-enabled environment.

Ideal candidates have MS degree, 15+ years in IT, 8+ years ServiceNow and CSA/CAD/CIS-CSM/ITSM certs, plus Security+. This position offers a challenging, mission-focused workplace with strong engineering leadership.

Qualifications

• CSM configuration and development experience.
• Experience integrating platforms using REST APIs and Integration Hub.
• Hands-on data migrations, schema mapping, and cleansing from legacy formats.
• Dashboards and reports using Performance Analytics.
• Automation with Flow Designer and PAD, including playbooks and notifications.
• Experience configuring Query Business Rules and field-level ACLs for secure data visibility.

Responsibilities

• CSM Configuration & Development: Build and configure the CSM Configurable Workspace, Service Portal, catalog workflows, and case management.
• Workflow Automation: Implement low-code automation with Flow Designer and PAD to build stage-gated playbooks, routing, and notifications.
• Integration: Configure secure REST integrations and Integration Hub workflows with RTE and Workflow Data Fabric.
• Data Migration (ETL): Set up staging tables, data cleansing scripts, and migrate legacy records with accurate data maps.
• Dashboard Configuration: Set up Performance Analytics indicators, collection jobs, and interactive dashboard filters.
• Secure Environment Support: Address STIG/CIS findings under Security and Architecture guidance.
• Migration of existing workflows to CSM with analytics, UAT, and go-live readiness.

Skills

CSM config

Integration Hub

Data migration

Performance Analytics

Flow Designer

PAD automation

Security ACLs

Education

MS in CS

Tools

REST APIs

Job description

ServBeyond Solutions LLC seeks a Senior ServiceNow Developer with an active Secret clearance to perform hands-on development and configuration for a government client. The role focuses on CSM configuration, secure integrations, and data migration within a CAC-enabled environment.

Ideal candidates have MS degree, 15+ years in IT, 8+ years ServiceNow and CSA/CAD/CIS-CSM/ITSM certs, plus Security+. This position offers a challenging, mission-focused workplace with strong engineering leadership.