Senior ServiceNow CMDB Engineer – Hybrid (DC)

Lightfeather Io Llc; Washington (District of Columbia); Ibrido; USD 180.000 - 200.000; Tempo pieno

Descrizione del lavoro

LightFeather is seeking a ServiceNow Developer to design, build, and optimize ServiceNow solutions across the CMDB, ITSM, Service Catalog, and custom applications, with direct collaboration to translate business needs into scalable technical solutions. The role is Hybrid in Washington, D.C.

20036, full-time, with a salary range of $180,000–$200,000 and a strong clearance requirement (Secret or higher). The ideal candidate will collaborate with stakeholders, implement CMDB data models, and

Competenze

• Active Secret or higher clearance
• 5+ years of hands-on experience developing and configuring on the ServiceNow platform
• Experience implementing or maturing a CMDB, including Discovery and data reconciliation
• Experience building Service Catalog items, workflows, and integrations
• ServiceNow Certified Application Developer (CAD)
• Experience working on project teams that leverage Agile/Scrum
• Demonstrable ability to communicate and listen well with business and technical people, regardless of title, with good self-awareness.

Mansioni

• Design, develop, test, and deploy ServiceNow configurations, custom applications, and automated workflows
• Implement the CMDB, including CI class and data model design aligned to the Common Service Data Model (CSDM), Discovery configuration, and identification and reconciliation rules
• Establish and maintain CMDB health, data quality, and governance practices
• Build advanced Service Catalog items, including catalog client scripts, UI policies, and Flow Designer automations
• Support ongoing improvements and optimization of core ITSM modules (Incident, Problem, Change, Request, Knowledge Management)
• Design and implement integrations with third-party systems using REST/SOAP web services and IntegrationHub
• Participate in client calls and technical design discussions, translating business requirements into clear, actionable solutions
• Execute unit, integration, and regression testing to ensure high-quality, zero-defect deployments
• Maintain update sets, release documentation, and technical design records
• Identify risks, dependencies, and design gaps early in the development lifecycle
• Demonstrable ability to communicate and listen well with business and technical people, regardless of title, with good self-awareness.

Conoscenze

ServiceNow development

CMDB/Discovery

ITSM & Service Catalog

CAD certification

Agile/Scrum

Stakeholder communication

Descrizione del lavoro

LightFeather is seeking a ServiceNow Developer to design, build, and optimize ServiceNow solutions across the CMDB, ITSM, Service Catalog, and custom applications, with direct collaboration to translate business needs into scalable technical solutions. The role is Hybrid in Washington, D.C.

20036, full-time, with a salary range of $180,000–$200,000 and a strong clearance requirement (Secret or higher). The ideal candidate will collaborate with stakeholders, implement CMDB data models, and