Senior ServiceNow & Automation Innovation Lead

ESR Healthcare; Plano (TX); On-site; USD 90,000 - 130,000; Full time

Job summary

An innovative firm is seeking an experienced Innovation Lead to spearhead Automation and ServiceNow initiatives. This role involves leading projects, collaborating with teams to drive innovation, and creating strategic business cases to enhance service delivery. The ideal candidate will have over 7 years of experience in ServiceNow, a strong grasp of ITIL processes, and a knack for problem-solving. Join a dynamic team where your contributions will shape the future of technology solutions and improve operational efficiencies. If you are passionate about driving change and looking for a challenging opportunity, this position is perfect for you.

Qualifications

• 7+ years of experience in ServiceNow and Automation.
• Strong understanding of ITIL processes and Agile methodology.

Responsibilities

• Lead Innovation Initiatives and Projects focused on Automation and ServiceNow.
• Collaborate with teams to identify challenges and propose solutions.
• Create business cases and implementation strategies for projects.

Skills

ServiceNow

Automation

ITIL Process

Agile methodology

Education

Bachelor’s degree

Job description

An innovative firm is seeking an experienced Innovation Lead to spearhead Automation and ServiceNow initiatives. This role involves leading projects, collaborating with teams to drive innovation, and creating strategic business cases to enhance service delivery. The ideal candidate will have over 7 years of experience in ServiceNow, a strong grasp of ITIL processes, and a knack for problem-solving. Join a dynamic team where your contributions will shape the future of technology solutions and improve operational efficiencies. If you are passionate about driving change and looking for a challenging opportunity, this position is perfect for you.