Senior ServiceNow Architect | Security-Cleared (TS/SCI)

NewGen Technologies, Inc.; Chantilly (VA); On-site; USD 140,000 - 170,000; Full time

Job summary

NewGen Technologies, Inc. is seeking a Sr. ServiceNow Software Designer to lead the deployment, integration, and optimization of the ServiceNow suite across Linux and Windows environments.

The role emphasizes hands-on technical leadership, Agile/Scrum practices, and secure design under RMF/A&A requirements. You will drive collaboration with project managers and technical leads, mentor junior engineers, and ensure reliable, auditable service delivery with robust documentation and user handoff

Qualifications

• Must have TS/SCI CI poly clearance and 8570 compliance.
• 10 years of experience or equivalent combination of education and work history.
• DoD 8140 IAT Level 2 compliance required.
• Experience with ServiceNow development, deployment, and SDLC.

Responsibilities

• Oversee deployment and integration of ServiceNow on RHEL and Windows.
• Lead Agile/Scrum SDLC project coordination and delivery.
• Coordinate with Project Managers and Technical Leads on progress and risks.
• Direct integration with Cisco NSO, GOTS, and enterprise tools.
• Maintain technical documentation and provide user handoff training.
• Monitor performance and availability; respond to issues.
• Support RMF authorization and A&A; ensure security compliance.
• Mentor team in testing, validation, and verification; automate deployment with Ansible, Python, Terraform, PowerShell.
• Manage RCA and continuous improvement.
• Lead SDLC processes and ensure on-time, within-scope delivery.

Skills

ServiceNow expertise

Agile/Scrum

Communication skills

DoD/IAT knowledge

Tools

PowerShell

Python

JavaScript

MariaDB

Java

Job description

NewGen Technologies, Inc. is seeking a Sr. ServiceNow Software Designer to lead the deployment, integration, and optimization of the ServiceNow suite across Linux and Windows environments.

The role emphasizes hands-on technical leadership, Agile/Scrum practices, and secure design under RMF/A&A requirements. You will drive collaboration with project managers and technical leads, mentor junior engineers, and ensure reliable, auditable service delivery with robust documentation and user handoff