Senior ServiceNow Architect — Platform & Integrations Lead

Info Gain Consulting; Arlington, Northern (VA, KY); Hybrid; USD 140,000 - 190,000; Full time

Job summary

Info Gain Consulting LLC is seeking a Technical Architect to provide expert architectural guidance and oversight for an enterprise ServiceNow platform. The role involves recommending improvements, ensuring compliance with standards, and maintaining architecture artifacts across teams.

The ideal candidate will coordinate with architects, PMs, developers, and admins, maintain comprehensive docs, and design scalable platform solutions with strong governance and guardrails.

Qualifications

• Experience analyzing current application and platform inventories.
• Experience providing architectural guidance related to business processes, technical design, and integrations.
• Experience maintaining architecture documentation.
• Familiarity with TOGAF or similar frameworks.
• Experience coordinating with architects, PMs, developers, admins and cross-functional teams.
• Experience aligning solutions with system models, guardrails and governance.
• Experience designing and monitoring application layers and dependencies.
• Experience architecting platform solutions including modules, CMDB, workflows and guardrails.

Responsibilities

• Provide expert technical guidance across platform teams and workstreams.
• Recommend architectural improvements and design patterns.
• Provide architectural oversight across all teams.
• Ensure development and configuration activities adhere to technical standards.
• Analyze current application and platform inventory.
• Provide architectural guidance to improve business processes, technical design, integrations and platform efficiency.
• Maintain ServiceNow and enterprise-architecture documentation (diagrams, data models, process flows, versioning).
• Coordinate with architects, PMs, developers, admins and cross-functional teams.
• Design, document and monitor application layers and dependencies (UI, deployment, interfaces, domain, infrastructure, frameworks, platform services).
• Architect platform solutions involving modules, integrations, data models, CMDB structure, workflows, and guardrails.

Skills

Architectural guidance

TOGAF

ServiceNow

Platform inventories

Cross-functional coordination

Documentation standards

Education

Bachelor's degree or equivalent experience

Job description

Info Gain Consulting LLC is seeking a Technical Architect to provide expert architectural guidance and oversight for an enterprise ServiceNow platform. The role involves recommending improvements, ensuring compliance with standards, and maintaining architecture artifacts across teams.

The ideal candidate will coordinate with architects, PMs, developers, and admins, maintain comprehensive docs, and design scalable platform solutions with strong governance and guardrails.