Senior ServiceNow Architect — Hybrid (Financial Services)

Ernst & Young Oman; New Orleans (LA); Hybrid; USD 143,000 - 262,000; Full time

Job summary

EY is seeking a ServiceNow Architect to lead architecture, design, and delivery of advanced ServiceNow solutions for financial services clients. The role involves hands-on technical leadership, guiding delivery teams, and ensuring regulatory alignment and performance across complex implementations.

The position requires strong collaboration with stakeholders, travel up to 40-60%, and a proven track record in leading technically complex ServiceNow initiatives within a consulting context.

Qualifications

• Bachelor's degree in Computer Science, Information Systems Management, Engineering or similar.
• 4-6 years IT experience including hands-on ServiceNow development or architectural work.
• Certified Implementation Specialist - CSM.
• Experience leading complex ServiceNow implementations.
• Ability to discuss with customers and stakeholders.
• Driver's license valid in the U.S.
• Ability to travel 40-60% to meet client needs.

Responsibilities

• Lead delivery across engineering and client workstreams from planning through closure.
• Provide hands-on leadership during design and build phases.
• Guide teams and resolve complex build and deployment challenges.

Skills

ServiceNow architecture

Technical leadership

Client engagement

Consulting experience

Education

Bachelor's degree in Computer Science / Information Systems / Engineering

Tools

ServiceNow development

Architecture design

Job description

EY is seeking a ServiceNow Architect to lead architecture, design, and delivery of advanced ServiceNow solutions for financial services clients. The role involves hands-on technical leadership, guiding delivery teams, and ensuring regulatory alignment and performance across complex implementations.

The position requires strong collaboration with stakeholders, travel up to 40-60%, and a proven track record in leading technically complex ServiceNow initiatives within a consulting context.