Senior ServiceNow Architect for Enterprise IT Transformation

Accenture; Overland Park (KS); On-site; USD 130,000 - 300,000; Full time

Job summary

Accenture is seeking a senior ServiceNow Architect to lead end-to-end solution design and governance for Fortune 500 clients. You will mentor developers, define architectural standards, and guide platform strategy in a dynamic, client-focused environment.

Role requires extensive ServiceNow experience, certifications, and strong executive communication. Expect collaboration with account teams, and travel up to 100% depending on client needs.

Qualifications

• Executive-level communication to present complex technical concepts clearly and persuasively.
• Proven ability to lead at scale, influencing outcomes across teams, clients and stakeholders.
• Strong analytical, systems-thinking and problem-solving in complex environments.
• Customer-centric mindset focused on business outcomes, platform sustainability and long-term value.
• Demonstrated leadership presence and credibility with senior client stakeholders.

Responsibilities

• Drive continuous improvements of our implementation methodology and service offerings.
• Lead teams of ServiceNow Developers in a technical management and mentorship capacity.
• Provide structured problem solving and governance across programs.
• Contribute to sales pursuits and account growth with technical wins.

Skills

Executive communication

Leadership at scale

Analytical thinking

Customer-centric mindset

Stakeholder management

Technical advisory

Architectural guidance

Education

Bachelor's degree

ServiceNow certifications: CSA, CAD, CIS ITSM

Tools

ServiceNow platform

JavaScript

Platform APIs

SQL

Job description

Accenture is seeking a senior ServiceNow Architect to lead end-to-end solution design and governance for Fortune 500 clients. You will mentor developers, define architectural standards, and guide platform strategy in a dynamic, client-focused environment.

Role requires extensive ServiceNow experience, certifications, and strong executive communication. Expect collaboration with account teams, and travel up to 100% depending on client needs.