Senior ServiceNow Architect - Federal Platform Lead

NewGen Technologies; Herndon (VA); On-site; USD 140,000 - 180,000; Full time

Job summary

NewGen Technologies seeks a Senior ServiceNow architect to lead complex implementations for government clients. You will own end-to-end platform design, including RBAC/ACL, Service Portal, Flow Designer, and scoped apps, while guiding integration design via scripted REST APIs and secure communication (mTLS, certificates).

The role requires leadership to mentor developers and business process consultants, adapt to change, and maintain delivery timelines with a focus on national significance

Qualifications

• US citizenship required.
• Must hold MBI clearance and senior ServiceNow architect experience.
• End-to-end platform design ownership for ServiceNow.
• Experience with RBAC/ACL design, Service Portal, Flow Designer, Script Includes, and scoped apps.
• In-depth inbound/outbound integration design including scripted REST APIs and security (mTLS, certificates).
• Strong data model design and access control knowledge.
• Federal delivery experience (FedRAMP, Section 508, CUI).

Responsibilities

• Lead and mentor developers and business process consultants.
• Guide clients through the most complex ServiceNow implementations.
• Provide best-practices guidance and drive design decisions in delivery.

Skills

US Citizenship

MBI Clearance

Senior ServiceNow architect

Federal delivery experience

Tools

RBAC/ACL design

Service Portal

Flow Designer

Script Includes

Scoped application architecture

Inbound/outbound integration design

scripted REST APIs

mTLS

certificate/keystone handling

Data model design

knowledge/user criteria access control

Job description

NewGen Technologies seeks a Senior ServiceNow architect to lead complex implementations for government clients. You will own end-to-end platform design, including RBAC/ACL, Service Portal, Flow Designer, and scoped apps, while guiding integration design via scripted REST APIs and secure communication (mTLS, certificates).

The role requires leadership to mentor developers and business process consultants, adapt to change, and maintain delivery timelines with a focus on national significance