Senior ServiceNow Architect — Enterprise Platform Leader

Accenture PLC

Denver (CO)

On-site

USD 133,000 - 261,000

Full time

20 hours ago

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Job summary

Accenture is seeking a seasoned Technical Architect for the ServiceNow Business Group in the United States. You will architect end‑to‑end ServiceNow solutions, lead teams of developers, and advise C‑suite on governance, strategy, and delivery.

This role emphasizes enterprise IT transformation, platform governance, and cross‑functional leadership across Fortune 500 clients. You will influence project direction, champion best practices, and contribute to sales pursuits by showcasing technical wins

Qualifications

Minimum 10 years' experience with ServiceNow in a Technical Architecture, Lead Engineer, or equivalent senior technical role, with demonstrated ownership of end‑to‑end solution design.
Minimum 8 years' experience driving enterprise IT transformation and platform strategy, preferably within a consulting or professional services environment.
Minimum 6 years' experience leading and mentoring ServiceNow Developers and/or Technical Architects, including responsibility for technical direction, coaching, and quality outcomes.
Minimum 6 years' hands‑on experience establishing and enforcing architectural and engineering standards, including code reviews, design reviews, and platform governance.
Minimum 6 years' experience with advanced scripting and development on the ServiceNow platform, including JavaScript and platform APIs (SQL experience preferred).
Minimum 6 years' experience delivering solutions in Agile delivery models (Scrum, Kanban, SAFe, or hybrid/Wagile environments).
Minimum of 3 ServiceNow certifications: System Administrator/CSA (required), Application Developer/CAD (required), CIS - ITSM or equivalent domain certification (preferred)
Bachelor’s degree or equivalent professional experience (minimum 12 years total work experience); if Associate’s degree, minimum 6 years additional relevant work experience.

Responsibilities

Provide executive-level advisory to sponsors and stakeholders, including crafting options with pros, cons and risks.
Lead and mentor ServiceNow developers and technical architects, with responsibility for direction and quality outcomes.
Influence governance, program/project management and business process decisions for complex ServiceNow programs.
Drive continuous improvements of implementation methodologies and service offerings based on client experiences.
Collaborate with ServiceNow account teams to progress opportunities and deliver technical wins.
Offer thought leadership and architectural guidance to senior client stakeholders, including executives.