Senior ServiceNow Architect | Enterprise Platform Leader

Accenture PLC; Austin (TX); On-site; USD 150,000 - 230,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Life insurance

Long‑term disability coverage

401(k) plan

Bonus opportunities

Paid holidays

Paid time off

Job summary

Accenture is seeking a Senior Technical Architect for the ServiceNow Business Group to design and lead end‑to‑end ServiceNow solutions. You will architect system solutions, guide teams of developers, and deliver governance, program, and technical direction for Fortune 500 clients.

You will mentor, influence stakeholders, and drive continuous improvement in our delivery methodology, leveraging training and certifications to advance platform capabilities.

Qualifications

• Minimum 10 years' experience working with ServiceNow in a Technical Architecture, Lead Engineer, or equivalent senior technical role, with demonstrated ownership of end‑to‑end solution design.
• Minimum 8 years' experience driving enterprise IT transformation and platform strategy, preferably within a consulting or professional services environment.
• Minimum 6 years' experience leading and mentoring ServiceNow Developers and/or Technical Architects, including responsibility for technical direction, coaching, and quality outcomes.
• Minimum 6 years' hands‑on experience establishing and enforcing architectural and engineering standards, including code reviews, design reviews, and platform governance.
• Minimum 6 years' experience with advanced scripting and development on the ServiceNow platform, including JavaScript and platform APIs (SQL experience preferred).
• Minimum 6 years' experience delivering solutions in Agile delivery models (Scrum, Kanban, SAFe, or hybrid/Wagile environments).
• Minimum of 3 ServiceNow certifications: System Administrator/CSA (required), Application Developer/CAD (required), CIS - ITSM or equivalent domain certification (preferred).
• Bachelor’s degree or equivalent professional experience (minimum 12 years total work experience); if Associate’s degree, minimum 6 years additional relevant work experience.

Responsibilities

• Drive the continuous improvements of our implementation methodology and service offerings based on client experiences.
• Technical Architects can expect to manage and lead teams of ServiceNow Developers in a technical management and mentorship capacity.
• You are someone that is process oriented and prefers order over chaos.
• You are comfortability asking for help from peers and Subject Matter Experts when needed.
• Strong background working with Enterprise Software companies and/or Consulting companies
• Demonstrated ability to influence and consult (providing options with pros, cons and risks) while providing thought leadership to sponsors/stakeholders in solving governance, program/project management, business process and/or technical problems
• As a member of the ServiceNow Business Group you will have access to our robust training and certification opportunities.

Skills

ServiceNow

Technical Architecture

Leadership

Enterprise IT

Agile delivery

Education

Bachelor’s degree or equivalent professional experience

Tools

ServiceNow

JavaScript

Platform APIs

SQL

Job description

Accenture is seeking a Senior Technical Architect for the ServiceNow Business Group to design and lead end‑to‑end ServiceNow solutions. You will architect system solutions, guide teams of developers, and deliver governance, program, and technical direction for Fortune 500 clients.

You will mentor, influence stakeholders, and drive continuous improvement in our delivery methodology, leveraging training and certifications to advance platform capabilities.