Senior ServiceNow Architect & Delivery Leader

Opensity Solutions; United States; Hybrid; USD 140,000 - 180,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Paid Time Off

Job summary

Opensity Solutions is seeking a ServiceNow Architect to lead architecture and delivery across client engagements, remotely in the USA. You will set technical standards, govern platforms, and mentor a team of developers and consultants.

You will collaborate with product management and pre-sales to shape delivery roadmaps, ensure upgrade readiness, and optimize platform health. Strong communication with stakeholders is essential.

Qualifications

• 8+ years in ServiceNow implementation and architecture.
• Experience across ITSM, ITOM, CSM modules.
• Strong coaching and leadership skills.

Responsibilities

• Oversee ServiceNow architecture and delivery quality.
• Develop standards, governance and best practices.
• Mentor developers and align with product management.
• Support pre-sales with architecture input.

Skills

ServiceNow

ITSM/ITOM/CSM

REST/SOAP

JavaScript

CSDM

Mentoring/Leadership

Tools

DevOps/CI-CD

ATF

MID Server

Job description

Opensity Solutions is seeking a ServiceNow Architect to lead architecture and delivery across client engagements, remotely in the USA. You will set technical standards, govern platforms, and mentor a team of developers and consultants.

You will collaborate with product management and pre-sales to shape delivery roadmaps, ensure upgrade readiness, and optimize platform health. Strong communication with stakeholders is essential.