Senior ServiceNow Architect - AI, CSDM & Automation (Secret)

GovCIO; Arlington (VA); Hybrid; USD 220,000 - 235,000; Full time

Job summary

GovCIO is seeking a ServiceNow Architect (AI + CSDM + Automation) with an active Secret clearance to integrate security practices into software development and infrastructure operations by automating secure delivery pipelines, compliance controls, vulnerability management, and deployment processes. This role is based in Arlington, VA, with hybrid/remote options.

You will design scalable ServiceNow solutions, lead ITSM/ITOM/CMDB deployments, architect CSDM models, implement AI capabilities and

Qualifications

• Bachelor's degree with 12+ years in infrastructure/cloud engineering experience (or commensurate experience).
• 8-12+ years of ServiceNow experience.
• Expertise in ServiceNow platform architecture; CMDB governance; ITIL processes.

Responsibilities

• Design scalable ServiceNow solutions aligned to enterprise architecture goals.
• Lead implementation of ITSM, ITOM, ITAM, SPM, CMDB, and automation capabilities.
• Architect CSDM-based service models and CMDB structures.
• Implement ServiceNow AI capabilities, predictive intelligence, and virtual agents.
• Automate workflows and improve operational efficiency.
• Define platform governance, integrations, and development standards.
• Support roadmap planning and platform maturity assessments.
• Integrate ServiceNow with enterprise systems and cloud environments.

Skills

ServiceNow architecture

JavaScript development

ITIL processes

CSDM framework

CMDB design

Workflow automation

ServiceNow AI

NowAssist

Integration Hub

APIs

ITOM discovery

Education

Bachelor's degree

Tools

NowAssist

Integration Hub

APIs

Job description

GovCIO is seeking a ServiceNow Architect (AI + CSDM + Automation) with an active Secret clearance to integrate security practices into software development and infrastructure operations by automating secure delivery pipelines, compliance controls, vulnerability management, and deployment processes. This role is based in Arlington, VA, with hybrid/remote options.

You will design scalable ServiceNow solutions, lead ITSM/ITOM/CMDB deployments, architect CSDM models, implement AI capabilities and