SENIOR SERVICE TECHNICIAN - EXPERIENCED

Dave Droegkamp Heating and Cooling; Hartland (WI); On-site; USD 45,000 - 70,000; Full time

Job summary

An established industry player in heating and cooling is looking for a Senior Service Technician to join their dedicated team. This role requires significant experience in maintaining and repairing a variety of residential HVAC products, including split systems and boilers. Ideal candidates will possess exceptional customer service skills and a self-motivated attitude. This is not just a job; it’s a chance to build a rewarding career in a supportive environment that values top talent and offers exceptional benefits and opportunities for growth.

Benefits

Exceptional Benefits

Career Development Opportunities

Respectful Work Environment

Qualifications

• Proven HVAC technical knowledge and experience required.
• Strong problem-solving and mechanical skills needed.

Responsibilities

• Maintain, diagnose, and repair residential heating and cooling products.
• Produce accurate job-related paperwork and invoices.

Skills

HVAC Technical Knowledge

Problem-Solving Skills

Customer Service Skills

Mechanical Skills

Analytical Skills

Education

HVAC Certification

Job description

SENIOR SERVICE TECHNICIAN - EXPERIENCED

Dave Droegkamp Heating Inc., a well-established, respected family-owned and operated heating, air conditioning, and sheet metal company located in Hartland, Wisconsin, is seeking qualified applicants to fill this position.

We are seeking well-experienced, senior-level residential service technicians.

Applicants must have significant, broad experience maintaining, diagnosing, and repairing a wide range of residential heating and cooling products across multiple brands, including conventional split systems, packaged units, boilers, mini-splits, and system accessories and controls such as HRV/ERV, humidifiers, dehumidifiers, UV lights, zoning systems, and communicating thermostats.

Applicants should possess exceptional communication and customer service skills, be self-motivated, work independently, and have experience working in an "on-call" rotation. They should also be able to produce accurate and complete job-related paperwork, invoices, etc.

Senior technicians may also have experience in lead generation, accessory sales, or direct sales, allowing for additional earning potential. This is a highly rewarding opportunity.

If you believe you are suitable for this role, consider learning more. We offer exceptional benefits, wages, respect, and near-unlimited opportunities. Only top talent, high-caliber, team-focused, and experienced individuals need apply. Dave Droegkamp Heating is not just a new job but a place to build and finish your career.

POSITION REQUIREMENTS/COMPETENCIES

1. Proven HVAC technical knowledge, experience, and related work history.
2. Strong problem-solving, analytical, diagnostic, troubleshooting, and mechanical skills.
3. Maintain proper required certifications for servicing various product types.
4. Excellent customer relations skills and a professional, pro-company image at all times.
5. Ability to work effectively within a team and customer service environment.
6. Valid driver's license and acceptable driving record.
7. Ability to pass and maintain an acceptable background and criminal record check.
8. Assist in training and development of apprentice-level service technicians.
9. Meet and maintain position availability, productivity, accuracy, quality, and deadline requirements.